About QNB
Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents, providing a comprehensive range of advanced products and services. The total number of employees exceeds 28,000, serving up to 20 million customers through 1,000 locations, with an ATM network of 4,300 machines.
QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
QNB Group has an active community support program and sponsors various social, educational and sporting events.
The incumbent is responsible for assisting the Safety team in implementing departmental safety programs; conducting inspections and safety training; and performing related duties as required. Additionally, the incumbent manages the operation of safety systems to ensure compliance with all safety standards across the Group’s international assets, properties and staff.
Main Responsibilities- Shareholder & Financial:
- Implements KPI’s and best practices for Safety.
- Promotes cost consciousness and efficiency to minimise cost, avoid waste and optimise benefits for the bank.
- Acts within the limits of the powers delegated to the incumbent.
- Ensures that all QNB Group premises are safe.
- Customer (Internal & External):
- Manages the provision of safety services to all QNB departments as required.
- Co‑ordinates and manages the relationship with external safety companies.
- Anticipates customers’ needs and continually revisits safety procedures to ensure best standards and leading practice.
- Encourages and guides people in exceeding set standards.
- Identifies emerging customer service problems/opportunities and provides workable solutions.
- Assists customers with all queries on the Bank’s products and seeks solutions to their requests.
- Maintains activities in accordance with Service Level Agreements (SLAs) with internal departments/units to improve turnaround time.
- Builds and maintains strong/effective relationships with related departments/units to achieve the Group’s objectives.
- Provides timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
- Internal (Processes, Products, Regulatory):
- Supervises routine, scheduled and emergency safety of all equipment & electrical/mechanical systems necessary for efficient QNB operations.
- Prepares the schedule of tasks for the safety team day‑to‑day.
- Prepares safety and quality assurance checklists and schedules of safety visits for bank premises.
- Develops the safety program for each year (routine) for all electrical and mechanical equipment in all Group premises.
- Coordinates with the Purchasing Department for the purchase and requisition of safety equipment, parts as required.
- Receives higher approval of works where required and coordinates with Purchasing to obtain quotes.
- Verifies & ensures the record of all security equipment delivered to branches and monitors maintenance cost accordingly. li>
Ensures compliance with all QNB policies and procedures. - Scrutinizes all invoices for routine safety works, equipment & other maintenance works and forwards them to concerned parties.
- Ensures that all safety requirements are maintained.
- Coordinates and monitors maintenance performed where external service providers are used.
- Ensures implementation & compliance of safety policies and procedures in all QNB Group (International premises).
- Reviews & provides guidance/assistance on safety systems, and system maintenance contracts for International Branches & subsidiaries.
- Coordinates with branches/offices to ensure compliance of…
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