Cabin Services

The Cabin First Aid Training Manager is responsible for the design, delivery, and continuous improvement of First Aid training programs for Flight and Cabin Crew. This role ensures full compliance with QCAA and other regulatory requirements, while aligning with industry best practices. The manager will ensure that all crew members are equipped to respond effectively to onboard medical emergencies and will oversee Occupational Health and Safety (OHS) initiatives related to cabin operations.

You will develop, implement, and update comprehensive, compliant First Aid training programs for Flight and Cabin Crew, , ensuring regulatory compliance and competency through structured sessions, hands‑on practical's, and assessments. You will evaluate program effectiveness and make data driven improvements, manage a team of instructors (including recruit, coach, and review performance), oversee training budgets and maintain accurate records, and collaborate with other departments and medical professionals to ensure programs remain current with industry standards and regulations and are effective.

You will also review incident reports, assist with investigations, oversee OHS programs for cabin operations (including risk assessments and policy implementation), provide health and safety guidance to staff, manage third‑party training, and perform other duties as assigned.

Additional responsibilities include implementing cost‑effective, eco‑friendly systems within First Aid Training, managing contracts and SLAs with external providers, and managing key strategic First Aid training projects.

This is a permanent position based in Doha, Qatar.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.

Together, everything is possible.

To be successful in this position, you must have:

Bachelor's Degree or Equivalent (preferably in Nursing, Paramedicine, Occupational Health & Safety, Education, or a related field) with a minimum of 6 years' job‑related experience.

Minimum 5 years of experience in First Aid practice or Emergency Medical Services, with at least 2 years in a training or managerial role.

Certification in First Aid/CPR Instruction (e.g., Medaire, St. John Ambulance, or equivalent).

Strong managerial skills, including the ability to delegate, set clear direction, manage workflow, and foster teamwork through mentoring, coaching, and team development.

Additionally, candidates meeting the following criteria are preferred:

Possessing Train the Trainer certification.

Possessing in-depth knowledge of aviation regulations (e.g., ICAO, IATA, EASA, FAA) related to First Aid and OHS.

Familiar with occupational health and safety practices.

Our story started with four aircrafts. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before. So, whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story.

A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.

Qatar Airways was awarded Skytrax Airline of the Year an unprecedented 9 times - 2011, 2012, 2015, 2017, 2019, 2021, 2022, 2024 and 2025.

In 2025, Qatar Airways was awarded 'Airline of the Year', 'World's Best Business Class', 'World's Best Business Class Airline Lounge' and 'Best Airline in the Middle East'.

Qatar Airways currently flies to nearly 170 destinations worldwide, connecting through its Doha hub, Hamad International Airport, the 'World's Best Airport', as voted by voted by Skytrax in 2021, 2022, and 2024. In 2024, Hamad International Airport also received the 'Best Airport in the Middle East' accolade for 10 consecutive years, as well as 'World's Best Airport Shopping' for the second year in a row.

If you're ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.

Note: If you’re asked to pay for a job, avoid the role and report the job to us immediately.