Emergency Planning Support Manager

About the Role

Hamad International Airport is seeking a highly skilled and organized individual to join our team as Emergency Planning Support Manager. If you thrive in a dynamic environment, possess excellent communication skills, and have a proven track record in developing and maintaining the readiness of all crisis management and can help us to achieve this ambition by:

• Strengthen partnership, collaboration and liaison with the emergency responding agencies and stakeholders to ensure appropriate handling and management of airport emergencies.
• Ensure compliance with QCAA QCAR 006 (2017 as amended) and other regulatory requirements from Authorities and Ministries.
• Support the department in reviewing and updating the Airport Emergency plans of both DIA and HIA, the contingency planning and crisis management plans and procedures.
• Develop and implement contingency planning and crisis management plans and procedures; develop and ensure implementation of procedures and policies for emergency response operations.
• Organise and appraise the regular emergency, crash and rescue exercises in collaboration with QCAA, aviation stakeholders and emergency responding agencies – internal and external.
• Support the Line Manager in developing and maintaining the readiness of all crisis management centers according to emergency response procedures.
• Prepare, organise and evaluate the regular emergency, crash and rescue exercises in coordination with QCAA and other stakeholders.
• Conduct risk assessments to develop an objective assessment of the risk involved with a specific activity, lessons learned from accidents, incidents and exercises; develop additional control measures to reduce and manage risk.
• Interact with Emergency Responders to ensure proper handling of emergency, crash and rescue situations.
• Prepare recommendations and corrective actions to enhance emergency responses. Participate in meetings to coordinate emergency planning requirements. Liaise with the Line Manager the needs of all personnel involved in emergency response.
• Liaise with Airport Security and Military for teamwork on matters involving security and emergency planning.
• Perform any other task as assigned by the line manager and/or senior management.

• Minimum Bachelor’s Degree or Equivalent with minimum of 6 years of job‑related experience.
• Qatari National:
  Bachelor’s Degree or Equivalent without prior experience.
• Emergency planning mid‑management role.
• Proven work agility.
• Experience in similar field with 6 years of experience at minimum (preferably within aviation industry).
• Experience in delivering related training sessions (preferably a certified trainer).
• 6‑7 years experience in airports operations and emergency planning.

• Coordinating with external agencies, good communication and presentation skills.
• Ability to work under pressure.
• Understanding of disaster management.
• Familiarity with emergency response departments and their work in Qatar.
• Fluent English language and good ability to write reports;
  Arabic speaker to communicate with government agencies is an advantage.
• Commitment to work, including out‑of‑office undertaking emergency planning related duties.
• Ability to present solutions in an understandable and logical manner.
• Problem‑solving skills.
• Proficient in MS Office/SharePoint and other applications.
• Knowledge of emergency response centres and their functions.
• Excellent time management and organisational skills.
• High level of cultural intelligence.
• Effective negotiation and relationship skills and ability to work with all levels of management.
• Managerial skills: ability to delegate work, set clear direction, manage workflow, mentor and coach subordinates, and foster teamwork among team members.

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and to be part of a truly global community.