Senior Manager – Supply Chain Finance Operations

Senior Manager – Supply Chain Finance Operations

full-time

Job Title:

Senior Manager – Supply Chain Finance Operations

Location:

Doha, Qatar Department:
Transaction Banking / Trade & Supply Chain Finance

Reports To:

Head of Trade & Supply Chain Finance Operations / Head of Operations

Job Purpose – The Senior Manager – Supply Chain Finance Operations will be responsible for leading, managing, and optimizing the end-to-end operational processes of the bank's Supply Chain Finance (SCF) portfolio, ensuring efficiency, risk control, regulatory compliance, and superior client service. This role will involve oversight of operational delivery, process transformation, and technology enablement for SCF products, while supporting business growth across corporate and institutional client segments in Qatar and the wider Middle East region.

• Operational Management
  :
  Lead and manage daily operations of the Supply Chain Finance function, including invoice processing, payment execution, reconciliation, and exception management. Ensure all SCF transactions are processed accurately, on time, and in full compliance with internal policies and regulatory requirements. Oversee onboarding of suppliers and buyers onto SCF platforms in coordination with Relationship Managers and Implementation teams. Monitor and manage end-to-end workflow efficiency, ensuring adherence to agreed Service Level Agreements (SLAs).
• Risk & Compliance
  :
  Maintain strong operational risk controls in line with bank and regulatory frameworks (e.g., AML, KYC, sanctions screening, trade compliance). Proactively identify, assess, and mitigate operational and fraud risks within SCF activities. Liaise with internal and external auditors, ensuring compliance with Qatar Central Bank (QCB) regulations and international trade finance standards (UCP, URC, ISP, etc.).
• Process Improvement & Transformation
  :
  Drive process automation, digitalization, and continuous improvement initiatives to enhance operational efficiency and client experience. Collaborate with Product, Technology, and Transformation teams to design and implement workflow enhancements and platform upgrades. Establish and monitor Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) for SCF operations.
• Stakeholder & Client Management
  :
  Act as a key liaison between operations, product, relationship management, and technology teams. Support client implementations and onboarding for new SCF programs, ensuring seamless execution. Provide subject matter expertise (SME) and operational insights to business development and product teams during program structuring. Handle client escalations and ensure resolution of operational issues promptly.
• People Management & Leadership
  :
  Manage, coach, and develop a high-performing SCF operations team. Foster a culture of excellence, accountability, and continuous learning. Ensure proper training and knowledge dissemination within the team on SCF systems, products, and policies.

Education
:
Bachelor's degree in Finance, Business, Economics, or related field. Master’s degree or professional certifications (CDCS, CITF, CSDG, or equivalent) preferred.

Experience
:
Minimum 8 years of experience in Trade Finance / Supply Chain Finance operations within an international bank. At least 5 years in a managerial or supervisory capacity. Proven experience managing large-scale SCF operations platforms (e.g., Prime Revenue, Demica, Taulia, or proprietary systems). Strong understanding of trade finance instruments, risk controls, and supply chain financing structures. Familiarity with Qatar Central Bank regulations, SWIFT operations, and global trade compliance standards.

Technical & Soft Skills
:
Strong analytical and problem‑solving skills. Excellent communication and stakeholder management skills. Proficiency in SCF platforms, core banking systems, and data analytics tools. Strong leadership and team development capabilities. Ability to manage multiple priorities under tight deadlines.

Key Competencies

• Operational Excellence & Process Discipline
• Strategic Thinking & Execution
• Risk & Control Mindset
• Client‑Centric Orientation
• Digital Transformation Focus
• Leadership & People Development
• Collaboration & Influencing Skills