More jobs:
Job Description & How to Apply Below
The Assistant Operations Manager supports the effective management of salon operations,
ensuring high standards of service, efficiency, and team performance. Working closely with
the Operations Manager, this role contributes to business performance, maintains
operational excellence, and ensures a consistent, premium client experience in line with the
brand.
Key Responsibilities1. Business & Operational Leadership
- Oversee daily salon operations to ensure efficiency, consistency, and service excellence
- Act as the primary decision-maker in the absence of the Operations Manager
- Drive team accountability to ensure smooth execution and high performance
- Identify operational gaps and implement improvements to enhance overall performance
- Drive revenue performance and support achievement of business targets
- Monitor KPIs, sales, and productivity, taking corrective action where required
- Oversee cost control and operational efficiency
- Analyze performance data to support informed decision-making and profitability
- Support revenue growth through upselling, service optimization, and client engagement
- Contribute to the development and execution of promotions and initiatives
- Identify opportunities to strengthen service offering and market positioning
- Lead and support the team to maintain high performance and service standards
- Oversee scheduling, workforce planning, and productivity
- Support ongoing team development
- Promote a culture of professionalism, accountability, and excellence
- Improve operational processes to enhance efficiency and client flow
- Ensure compliance with health, safety, and hygiene standards
- Maintain adherence to company policies and brand guidelines
- Oversee inventory and supplier coordination
- Ensure optimal stock levels while maintaining cost efficiency
- Ensure consistent delivery of a premium, personalized client experience
- Uphold and enforce luxury service standards across all client touchpoints
- Oversee client relationships, including VIP experience and service recovery
- Leverage client feedback to improve satisfaction and retention
- Experience in salon, spa, hospitality, or luxury service environments
- Strong operational and team management experience
- Good commercial awareness and understanding of business performance
- Strong organizational, analytical, and problem-solving skills
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×