Head of Product - Operations & Logistics

Snoonu is Qatar's pioneering super app, connecting customers with a diverse range of services, including food delivery, groceries, and more. Our commitment to innovation, customer satisfaction, and sustainable business practices empowers local vendors while delivering seamless experiences to users.

We are looking for a seasoned Head of Product to lead our Operations & Logistics teams. This role focuses on developing innovative customer, merchant, and courier support services, while also driving logistics and delivery efficiency. You will play a critical role in optimizing operational processes, ensuring that our logistics solutions set new standards for speed, reliability, and customer satisfaction.

• Leadership and Strategy:
  Lead the Operations & Logistics product teams, establishing a clear vision and ensuring that all initiatives align with Snoonu’s strategic goals.
• Roadmap and OKRs Management:
  Develop and oversee comprehensive roadmaps for the logistics and operations teams, focusing on initiatives that drive value for both the business and customers. Track and evaluate progress through Objectives and Key Results (OKRs).
• Coaching and Mentoring:
  Foster a culture of growth by coaching a team of Product Managers, helping them refine their skills and progress in their careers at Snoonu.
• Stakeholder
  
  Collaboration:
  
  Collaborate closely with cross-functional stakeholders to translate operational and business challenges into actionable product roadmaps, ensuring all teams are aligned and updated.
• Technical
  
  Collaboration:
  
  Partner with engineering and technology leaders to expedite the development and deployment of key logistics and operational features, balancing speed with quality.
• Efficiency and Innovation:
  Streamline internal processes to boost operational efficiency, drive scalability, and encourage innovation within product development.

• Experience:
  
  5+ years in product management, with specific expertise in logistics, operations, or delivery services.
• Leadership
  
  Skills:
  
  Proven experience managing and leading high-performing product teams.
• Agile Expertise:
  Strong foundation in Agile practices and Scrum methodologies to manage fast-paced product cycles.
• Analytical
  
  Skills:
  
  Deep proficiency in data analysis and reporting, with the ability to draw actionable insights and make data-driven decisions.
• Adaptability:
  Thrives in fast-moving, unstructured environments and excels at managing dynamic challenges.
• Organizational
  
  Skills:
  
  Excellent prioritization and time management skills to handle multiple projects simultaneously.
• Communication
  
  Skills:
  
  Exceptional communication and interpersonal skills, with the ability to simplify complex concepts for diverse audiences.
• Educational Background:
  Degree in Engineering, Management, Logistics, Economics, Finance, or a related field.
• Problem-Solving:
  Demonstrated problem-solving capability with a strategic mindset and innovative approach.
• Language Proficiency:
  Fluency in English is essential; proficiency in Arabic is a plus.

Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.

To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.

To radically transform how people live by leveraging technology to connect them with endless possibilities.

Be Customer Obsessed
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