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Retail Banking Sales Manager
Job Description & How to Apply Below
Starlink Qatar is hiring an experienced Retail Banking Sales Manager to lead a retail banking sales team for a leading local bank in Qatar. You will implement sales initiatives and strategies to maximise retail banking revenue and profit.
Key Responsibilities- Analyse, forecast and plan the sales target requirements of the team.
- Implement the sales plan set by senior sales leadership to ensure targeted revenues are met.
- Prepare and regularly monitor sales plans, identify areas of unsatisfactory performance and act on improvement opportunities.
- Explore new business opportunities with new individuals and allocated channels to meet or exceed sales targets.
- Grow the asset and liability portfolio in line with departmental plans and strategy.
- Represent the bank in the market to promote its image, enhance its reputation and win new business.
- Maintain portfolio quality by monitoring and resolving loan delinquencies, overdrafts and loan/deposit maturities.
- Grow the customer base through cross-selling and the development of strong customer relationships.
- Ensure high-quality customer service and review customer complaints to maintain satisfaction.
- Resolve customer issues promptly and effectively.
- University degree in Business Administration, Accounting or Finance.
- Minimum 5 years of banking experience with a leading local bank in Qatar, with increasing managerial responsibilities.
- Current or most recent experience must be with a local bank in Qatar.
- Excellent knowledge of retail banking operations and retail/personal banking products and services in the Qatar market.
- Excellent sales management and customer relationship management skills.
- Strong leadership and people management skills, including mentoring and coaching.
- Good understanding of QCB and international banking regulations and documentation.
- Strong presentation, communication, negotiation and opportunity identification skills.
- Strategic thinker, able to work with internal and external stakeholders in a multicultural environment.
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