Associate Director for Building Operations, Safety and Security

Georgetown University in Qatar (GU-Q) is dedicated to fulfilling Georgetown University’s mission of promoting intellectual, ethical and spiritual understanding through serious and sustained discourse among people of different faiths, cultures, and beliefs. Embodying this spirit of the University, Georgetown’s Qatar campus undertakes education, research, and service in order to advance knowledge and provide students and the community with a holistic educational experience that produces global citizens committed to the service of humankind.

We demonstrate the values of Georgetown University; seek to build upon the world-class reputation of the Edmund

A. Walsh School of Foreign Service; and work with our partner, Qatar Foundation, in its endeavors to achieve the Qatar National Vision 2030.

The position, located in Doha, Qatar, will lead building operations, maintenance, safety and security at the Georgetown University's Qatar campus, ensuring safe, sustainable, compliant and customer-focused services. The role will support the Chief Facilities Management Officer (CFMO) with strategy, budgets and performance across Facilities Management, Auxiliary Services, Bookstore and Events, while developing the broader leadership capabilities needed for potential future progression to CFMO, subject to organizational needs and readiness.

• Lead building operations, maintenance, custodial, safety and security services, while ensuring continuity, compliance with local and international regulations and effective use of resources.
• Manage relationships with Qatar Foundation (QF), contractors and university stakeholders to maintain high service standards and resolve escalated issues.
• Oversee service delivery, staff and contractor performance, operational risk, emergency preparedness and regulatory compliance.
• Support the CFMO with integrated planning, budgets, performance reporting and improvement across the wider Facilities Management portfolio.
• Lead delegated cross-functional initiatives and deputize for the CFMO within agreed authority.

• Oversee planned and reactive maintenance, building systems, cleaning, security, space planning, capital works and asset management in coordination with QF.
• Ensure effective use of the helpdesk and permit-to-work systems; monitor service levels, contractor compliance and customer feedback.
• Maintain safety procedures, inspections, fire warden arrangements, emergency plans, drills and corrective actions; support relevant QF committees.
• Act as the Chief Fire Warden during evacuation emergencies.
• Drive sustainability, accessibility, energy efficiency, waste reduction and technology-enabled improvements.
• Coordinate operational support for university events, IT/AV projects and shared campus users, including Hamad Bin Khalifa University.
• Oversee access control, CCTV, , keys, vehicle tags and the Student Guard Programme.
• Monitor expenditure, contracts, procurement and service performance; identify savings and support annual budgeting, forecasting and capital priorities.
• Work with Auxiliary Services, Bookstore and Events leads to understand their service, commercial and financial priorities.
• Prepare performance reports and business cases; lead assigned cross-functional projects and represent the CFMO when delegated.
• Keep faculty, staff, and students informed on facility updates and building projects; manage FM content on GU-Q’s web portal and supply weekly operational updates for university newsletters and CFMO leadership briefings.
• Manage and oversee the work of direct reports, including setting and reviewing performance objectives, and identifying training and development needs.
• Liaise with Human Resources to manage recruitment,…