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Head of Airport Systems
Job Description & How to Apply Below
Madre Integrated Engineering | Full time
- Manage preventive and preventive maintenance of airport systems.
- Oversee Passenger Processing & Biometric Systems, server infrastructure and Airport Management Systems.
- Lead technical specialists and ensure adequate certified manpower coverage.
- Manage Level-3 technical support and OEM escalations.
- Approve technical procedures, SOPs and preventive-maintenance schedules.
- Provide technical inputs for system changes through the Change Advisory Board.
- Lead root-cause analysis for major and recurring incidents.
- Monitor system performance and report to the Service Delivery Manager.
- Bachelor’s degree or Diploma in Engineering/IT.
- Relevant certifications in airport systems such as SITA, airport applications, servers/infrastructure
. - ITIL Foundation preferred/required as applicable.
- Minimum 10 years of hands‑on experience with relevant airport or large‑enterprise systems.
- Previous team leadership experience.
- Strong technical, troubleshooting, OEM management and mentoring capabilities.
- Team-leadership training is an advantage.
- Must meet airport security, HSE and cybersecurity compliance requirements.
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