Retail Loyalty Campaign Executive Airways

Retail Loyalty Campaign Executive - Qatar Airways - Doha, Qatar

Retail Loyalty Campaign Executive in Doha, Qatar is a commercial marketing role supporting the execution of loyalty and customer engagement initiatives across Qatar Airways retail and food and beverage channels. This position focuses on driving revenue growth, loyalty penetration, customer acquisition, and campaign performance within the airline loyalty ecosystem.

Job Details

• Country:
  Qatar
• City:
  Doha
• Industry: Airlines/Aviation
• Function:
  Marketing
• Salary:  monthly (Market estimated)
• Gender: Any
• Candidate Nationality:
  Any
• Job Type: Full-time

• Support execution of loyalty campaigns aligned with the overarching retail loyalty strategy to drive redemption, collection, revenue, and average transaction value
• Coordinate with loyalty, retail, digital, IT, and food and beverage teams to implement cross‑channel campaigns
• Assist in campaign brief development and collaborate with internal and external agencies to ensure effective delivery
• Work with personalization teams to coordinate targeted retail and food and beverage campaigns
• Support Privilege Club acquisition initiatives to increase known customer base and enable personalized marketing
• Manage weekly performance reporting and prepare campaign dashboards for stakeholder review
• Collate channel and commercial metrics to evaluate campaign effectiveness and recommend improvements
• Contribute to a structured test and learn approach to optimize future loyalty activities
• Support execution and deployment of campaign assets across retail stores and food and beverage outlets
• Assist in IT project documentation outlining desired customer outputs and system capabilities
• Coordinate training material delivery for loyalty programs to retail and food and beverage teams
• Provide operational updates on loyalty performance to drive focus on key performance indicators

• Bachelor's degree or equivalent qualification
• Minimum 3 years of relevant experience in marketing, loyalty, or campaign management
• Fluent in written and spoken English
• Intermediate knowledge of dashboard reporting tools such as Power BI
• Strong understanding of customer data and ability to translate insights into actionable recommendations
• Good knowledge of the airline or travel industry is advantageous
• Excellent communication and relationship building skills
• Strong time management and ability to manage multiple priorities in a fast‑paced environment

• Loyalty campaign execution
• Customer acquisition and retention
• Marketing analytics and reporting
• Data‑driven decision making
• Cross‑functional coordination
• Retail and food and beverage operations support
• Dashboard reporting and KPI tracking
• Campaign optimization

• Be part of a leading global airline loyalty ecosystem
• Contribute to commercial growth through customer engagement strategies
• Gain exposure to multi‑channel marketing and personalization initiatives
• Competitive salary with professional development opportunities
• Work in a dynamic aviation and retail environment in Doha

Qatar Airways Group is a globally recognized aviation organization headquartered in Doha, operating across passenger services, cargo, engineering, airport operations, and retail. The group is known for service excellence, innovation, and strong customer engagement strategies, continuously expanding its global network while enhancing loyalty and commercial performance.