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Healthcare Call Center Quality Analyst
Job Description & How to Apply Below
Starlink Qatar is seeking a detail-oriented Call Center Quality Agent to monitor and enhance the quality of customer interactions in a healthcare environment. The successful candidate will conduct quality assessments, coach agents, and ensure compliance with established standards.
You will also analyze performance data, recommend process improvements, and prepare detailed reports to support operational decision-making.
The role requires a Bachelor's degree and a minimum of 3 years of experience in Call Center Quality Assurance.
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