Cashier, Retail

Job Summary

The Cashier is responsible to efficiently and accurately process transactions, including cash, credit, and debit payments, while providing excellent customer service. The role handles cash registers, reconcile payments, and maintain a tidy checkout area, ensuring a smooth and pleasant shopping experience for customers. Additionally, cashiers assist with answering customer inquiries, processing returns, and promoting sales and promotions as needed.

• Process customer transactions accurately and efficiently using cash registers or point-of-sale (POS) systems.
• Accept payments in various forms, including cash, credit cards, and mobile payments, and provide change as necessary.
• Ensure pricing accuracy by scanning or manually entering product prices and applying discounts or promotions as appropriate.
• Maintain a clean and organized checkout area, including stocking bags, removing debris, and sanitizing surfaces.
• Assist customers with inquiries, product location, and returns, providing friendly and helpful service throughout their shopping experience.
• Balance cash registers at the end of shifts and reconcile sales transactions, resolving any discrepancies with accuracy.
• Follow cash handling procedures and security protocols to safeguard against theft and fraud, including verifying identification for age-restricted purchases.
• Collaborate with other store staff members to meet customer needs, restock merchandise, and maintain store cleanliness and organization.
• Stay updated on product knowledge, store policies, and promotions to effectively assist customers and maximize sales opportunities.
• Uphold customer service standards and represent the store in a positive and professional manner, fostering customer loyalty and satisfaction.

• Additional Responsibilities 3

• Ability to quickly and accurately perform basic math calculations, such as addition, subtraction, multiplication, and division, to process transactions and provide correct change.
• Strong attention to detail to ensure accuracy when entering prices, applying discounts, and counting cash, minimizing errors in transaction processing.
• Excellent customer service skills to greet customers, address inquiries, and resolve concerns in a friendly and professional manner, enhancing the overall shopping experience.
• Proficiency in operating point-of-sale (POS) systems or cash registers to efficiently process transactions, scan items, and generate receipts, ensuring smooth and timely checkout processes.
• Basic knowledge of store products, prices, and promotions to assist customers with product inquiries, recommend items, and apply discounts or promotions accurately, contributing to upselling opportunities and customer satisfaction.
• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role

Minimum 3 year(s) working experience, 2 year(s) relevant working experience, 2 year (s) GCC is a plus

Resilience Quality Leadership Standards  and Procedures L1

Direct Customer Interface L1

Inventory Management L1

Agility Reconciliation L1

Internal Controls L1

Bachelor's Degree in Accounting or any related field