Till Assistant | Duty Free
Job in
Doha, Baladīyat ad Dawḩah, Qatar
Listed on 2026-05-08
Listing for:
Qatar Airways Group
Full Time
position Listed on 2026-05-08
Job specializations:
-
Retail
Customer Service Rep, Retail Associate/ Customer Service, General Retail
Job Description & How to Apply Below
Calling all ambitious Retail professionals to join our Qatar Duty Free team and start writing your own story with Qatar Airways Group.
Qatar Duty Free Company – A world of exclusives awaits you at one of the largest duty‑free areas in the world, Qatar Duty Free. The award‑winning shopping emporium boasts more than 90 elegant boutiques and affordable retail stores, as well as more than 30 restaurants and cafés covering over 40,000 square meters at the world's best airport, Hamad International Airport.
Responsibilities- Ensure the float is correct and that all keyed information into the POS terminal is done accurately.
- Process customer’s transactions efficiently using the QDFC shop's Point of Sale (POS) system and must present the receipts at all times to the customer.
- Handle money/Traveler’s Cheques/Credit card and any form of payment in a safe, secure and responsible manner.
- Ensure cash and documentation is secure at all times.
- Responsible for the cash variances at the end of the shift.
- Perform other department duties related to his/her position as directed by the Head of the Department.
- Provide the highest level of customer service to both QDFC/QR group customers and passengers traveling through DIA, ensuring everyone leaves the Duty Free shop feeling treated in a friendly and courteous manner.
- Ensure that any customer complaints or problems are dealt with properly as they arise.
- Process customer’s transactions efficiently, ensuring minimum time spent processing and packing.
- Ensure the highest level of confidentiality with regards to all company documentation, information and statistics.
- Notify the Supervisor/Duty Manager of any breach of security.
- Maintain a high degree of security on stocks and cash at all times.
- Be aware of the “HOT SPOT or Theft prone areas”.
About you
Basic Literacy and Numeracy skills, English communication skills with entry‑level roles – no prior job‑related work experience.
Preferred
Previous retail and/or customer service experience.
Job Specific Skills- Command of English language
- Basic PC skills
- Good interpersonal/customer service skills
- Basic product knowledge
- Be pleasant and approachable
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