Calling all ambitious Retail professionals to join our Qatar Duty Free team and start writing your own story with Qatar Airways Group.
Qatar Duty Free Company – A world of exclusives awaits you at one of the largest duty‑free areas in the world, Qatar Duty Free. The award‑winning shopping emporium boasts more than 90 elegant boutiques and affordable retail stores, as well as more than 30 restaurants and cafés covering over 40,000 square metres at the world's best airport, Hamad International Airport.
As a Till Assistant you will undertake all cash desk sales activities in the shop and provide the best possible customer service in order to maximize sales opportunities within Qatar Duty Free Company retail shops.
Responsibilities- Ensure the float is correct and that all keyed information into the POS terminal is done so accurately.
- Process customer’s transactions efficiently using the QDFC shop's Point of Sale (POS) system and must present receipts at all times to the customer.
- Handle money/Traveler’s Cheques/Credit cards and any form of payment in a safe, secure and responsible manner.
- Ensure cash and documentation is secure at all times.
- Be responsible for any cash variances at the end of the shift.
- Perform other departmental duties related to position as directed by the Head of the Department.
- Provide the highest levels of customer service to customers of QDFC/QR group and passengers travelling through DIA, ensuring they leave feeling treated in a friendly and courteous manner.
- Ensure that any customer complaints or problems are dealt with properly as they arise.
- Process customer’s transactions efficiently, ensuring minimum time spent processing and packing.
- Maintain confidentiality with regards to all company documentation, information and statistics.
- Notify Supervisor/Duty Manager of any breach of security.
- Maintain a high degree of security on stocks and cash at all times.
- Be aware of the “HOT SPOT or Theft prone areas”.
Your skills, imagination and ambition. Here, there are no boundaries to your potential and the impact you can make. You will have infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible.
General Information- Location:
Qatar – Doha - Job family:
Customer Service - Closing date:
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