Job Description & How to Apply Below
Responsibilities
- Directly works and establishes good rapport & pleasant engagements thereby contributing to bringing a much higher customer satisfaction experience for (paying) shoppers.
- Establish good relationship with customers and able to confidently interact with them on a daily basis.
- Count and balances cash drawer by counting cash at beginning and end of work shift / tabulate bills using calculators, cash registers, or optical price scanners.
- Assists customers waiting for check-out in a store.
- Scan & punch-in all items at the cash register; collect payments and provide cash-change as is needed.
- Must ensure that checks, credit card slips, voucher etc. are properly accounted & organized.
- Must give each customer receipt detailing each transaction.
- Politely assists and manage "bothersome" customers.
- Escalate unresolved issues with customers to direct supervisor.
- May bag, wrap items or perform other duties as needed.
- Process merchandise returns and exchange.
- Answers customer’s queries related to services performed and/or products purchased.
- Must deal with all customers with tactfully and politely.
- Maintain a neat and friendly appearance, keep all areas secure and clean.
- Handle/manage Customer Service issues. Demonstrate excellent communication skills to interact effectively with customers.
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