Sales Assistant | Retail | Ted Baker Villaggio Mall

Job Requisition

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.

Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity;
Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

• The Sales Assistant is key in facilitating positive customer experiences and driving sales within the store. Serving under the guidance of Store Management, this role is fundamental in creating a welcoming and organized retail environment. Success is measured by the ability to maintain store standards, actively engage customers, and support operational tasks such as housekeeping and fitting room service. The ideal candidate is enthusiastic, service-oriented, and capable of operating efficiently independently and as part of a team.

• Create a sparkling clean and organized environment by maintaining store standards and cleanliness.

• Create a positive first impression for the customer through an energetic attitude and adhering to the dress code.
• Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
• Sincerely thank all customers for shopping as they exit the store and invite them back.

• Provide customers with current relevant information about the product.
• Provide quality service in the fitting rooms and attempt to add on to the sale.

• Provide efficient service at the cash wrap, offer gift cards, maintain cash wrap cleanliness, and capture customer information in the database.

• Strong verbal communication skills.
• Ability to maintain a clean and organized environment.
• Skill in customer service and engagement.
• Basic proficiency in handling cash transactions and gift card offerings.

• High School Degree required.
• 1-2 years of retail sales experience necessary.
• Ability to stand for a minimum of 8 hours, with some heavy lifting involved.
• Proficiency in verbal communication skills.

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia.

We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries.

Join us today and make a difference…