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Sales Assistant | Retail | ACE Hardware, Doha Festival CityAbout Al-Futtaim
Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer.
Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.
About Al-Futtaim
Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer.
Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.
Overview Of
The Role:
- The Sales Assistant role at Ace Hardware involves maintaining a tidy and shoppable store environment, focusing on enhancing customer shopping experiences through excellent service and product knowledge. The position supports sales targets using effective selling techniques and requires operating the point-of-sale system, managing stock, and applying merchandising principles to uphold the store's corporate image. Successful candidates will be proactive in problem-solving within concrete tasks and collaborate internally when needed, primarily focusing on immediate retail operations.
What You Will Do:
Customer Service- Provide high levels of both internal and external customer service by understanding product categories and assisting customers professionally.
- Develop product knowledge to advise customers on appropriate products, enhancing customer satisfaction and driving sales.
- Proactively engage with customers in-store to promote products and ensure a complete shopping experience.
- Efficiently operate the point of sales system, ensuring procedures for cash operations are followed with high accuracy in transactions.
- Maintain precision in all financial dealings to uphold store integrity and customer trust.
- Actively learn and understand uses and benefits of store products to advise on customer purchasing decisions.
- Apply merchandising principles post-training to enhance store image and presentation.
- Maintain a clean and organized store environment through regular cleaning programs for assigned departments.
- Assist in receiving deliveries and displaying goods following approved procedures to ensure product availability.
- Comply with in-store procedures related to pricing and ticketing to prevent loss and maintain customer clarity.
- Support stock management activities like stock take events, new store openings, product launches, and seasonal rollouts.
Required Skills To Be Successful:
- Superior customer service skills, consistently exceeding expectations.
- Strong product knowledge and ability to learn and advise on new products.
- Competency in operating sales point systems with high…
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