Consultant – Fragrances Chalhoub Group Retail

Chalhoub Group is seeking a Consultant – Fragrances to join their team in Lusail, Qatar. The role focuses on creating memorable experiences for consumers and driving luxury retail standards within the fragrance category.

• Build and maintain guest experience standards in order to build strong loyalty.
• Address customers’ queries about products, prices, availability, product uses, and services.
• Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers expectations.
• Advise customers on product ranges best suited to their needs.
• Demonstrate usage and benefits of various brands and products.
• Generate sales, while achieving line and sales targets, using make up knowledge.
• Sell-out target tracking at store level.
• Participate in achieving incentives.
• Track post-launch sales at store level.
• Ensure merchandising levels in the store are met as per the brand guidelines.
• Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times.
• Report stock shortages using the stock order form.
• Ensure stock receipt as per set procedures.

Proven expertise in fragrance, with a strong understanding of fragrance families, ingredients, layering, and client consultation.

• Strong knowledge of luxury retail standards and premium customer service
• Passion for fragrance, storytelling, and creating personalized scent journeys for clients
• Fluent English communication skills (spoken)

Full Time

Competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

Any Nationality

Chalhoub Group is a leading partner and creator of luxury experiences across the Middle East, with a portfolio of eight owned brands and over 300 international ones. Its retail names include Level Shoes, Faces, Tanagra and Ghawali, alongside distribution partnerships with houses such as Fendi, Versace, Swarovski and Sephora.

Retail & Distribution

Retail & Distribution