Assistant Store Manager - Retail Operations

Role:
Assistant Store Manager

- Location:

Doha, Qatar
- Industry: Retail
- Function:
Store-Branch Management

- Experience:

Not specified
- Job Type: Full Time
- Work Arrangement:
On-site Position Overview Apparel Group is seeking an Assistant Store Manager to support daily retail operations, maintain high customer service standards, and contribute to sales performance in Doha, Qatar. The role involves assisting the Store Manager with employee supervision, store administration, operational compliance, visual merchandising, and customer engagement. The successful candidate will ensure retail employees have the product knowledge, skills, and guidance needed to deliver excellent customer service and maximize sales opportunities.

The Assistant Store Manager will also assume full responsibility for store operations during the Store Manager 's absence, ensuring business continuity and compliance with company and brand standards.

Job Details
- Country:
Qatar
- City:
Doha
- Industry: Retail
- Function:
Store-Branch Management
- Salary:
Not disclosed
- Gender: No Preference
- Candidate Nationality:
Not specified
- Job Type: Full Time
- Work Arrangement:
On-site

• Support the Store Manager in maintaining efficient and profitable retail operations.
• Ensure employees consistently deliver high standards of customer service.
• Provide guidance and operational support to help retail employees maximize sales.
• Maintain compliance with company policies, operating procedures, and brand standards.
• Take full responsibility for store operations when the Store Manager is absent.
• Promote the Club Apparel Loyalty Program to encourage customer retention and repeat purchases.
• Provide feedback to the Store Manager and Area Manager regarding employee performance and products.

• Assist the Store Manager in overseeing daily retail store activities.
• Support the implementation of operating procedures in accordance with company and brand requirements.
• Ensure employees consistently follow established policies, procedures, and operational standards.
• Take end-to-end responsibility for store operations during the Store Manager 's absence.
• Monitor daily store activities to maintain operational efficiency and service quality.
• Conduct regular audits of store administration and resolve identified discrepancies.
• Maintain awareness of store security requirements and ensure vigilance against potential risks.
• Communicate operational concerns and improvement opportunities to the Store Manager or Area Manager.

• Ensure retail employees have the skills and knowledge required to provide excellent customer service.
• Guide employees in responding effectively to customer needs and preferences.
• Support sales performance by maintaining high service standards and encouraging effective customer engagement.
• Maintain up-to-date knowledge of products, new arrivals, fashion trends, and brand directives.
• Stay informed about the group 's various brands to support suggestive selling and additional sales opportunities.
• Promote a customer-focused approach throughout store operations.
• Assist employees in identifying opportunities to improve customer satisfaction and maximize sales.

• Support the Store Manager in supervising retail employees and coordinating daily activities.
• Manage daily staff rosters and assist with employee leave arrangements.
• Address employee grievances within assigned responsibilities.
• Provide guidance to retail employees on customer service expectations and product knowledge.
• Monitor employee conduct and compliance with company standards.
• Encourage professional grooming and appropriate personal presentation among store employees.
• Provide feedback to the Store Manager and Area Manager regarding employee performance and operational concerns.

• Maintain visual merchandising standards in accordance with approved brand guidelines.
• Ensure merchandise displays and store presentation consistently meet established requirements.
• Monitor the appearance and organization of retail areas throughout daily operations.
• Support the implementation of visual merchandising directives and product presentation standards.
• Maintain awareness of fashion trends and new product developments to support effective merchandise presentation.

• Maintain accurate and current knowledge of…