Store Manager - Retail Operations

Store Manager
- Retail Operations Job Snapshot
- Role:
Store Manager

- Location:

Doha, Qatar
- Industry: Retail
- Function:
Store-Branch Management

- Experience:

Not specified
- Job Type: Full Time
- Work Arrangement:
On-site

Position Overview:

Apparel Group is seeking a Store Manager to oversee daily retail operations, drive sales performance, and maintain high standards of customer service at its store in Doha, Qatar. The position involves managing retail employees, achieving sales targets, maintaining inventory accuracy, implementing company and brand operating procedures, and ensuring consistent visual merchandising standards. The successful candidate will be responsible for end-to-end store operations, including staff supervision, stock management, customer engagement, store administration, and promoting the Club Apparel Loyalty Program to encourage repeat purchases.

• Country:
  Qatar
• City:
  Doha
• Industry: Retail
• Function:
  Store-Branch Management
• Salary:
  Not disclosed
• Gender: No Preference
• Candidate Nationality:
  Not specified
• Job Type: Full Time
• Work Arrangement:
  On-site

• Achieve company sales and operational objectives while maintaining excellent customer service standards.
• Ensure retail employees receive the guidance, product knowledge, and operational support needed to maximize sales.
• Implement store operating procedures in accordance with company policies and brand standards.
• Promote the Club Apparel Loyalty Program to strengthen customer loyalty and encourage repeat sales.
• Provide regular feedback to the Area Manager and Operations Manager regarding employee performance, product availability, and store operations.

• Brief and guide retail employees on daily, weekly, and monthly sales targets.
• Monitor sales performance and encourage the team to achieve or exceed assigned objectives.
• Apply creative sales techniques to improve store performance and maximize revenue opportunities.
• Ensure adequate stock availability to support sales targets and customer demand.
• Maintain current knowledge of products, fashion trends, and brand developments to support effective selling.
• Stay informed about the group 's various brands to identify opportunities for suggestive selling and additional purchases.

• Maintain high customer service standards across all store activities.
• Ensure employees have the product knowledge and customer service skills required to respond effectively to customer needs.
• Anticipate customer preferences through awareness of current fashion trends and product offerings.
• Promote the Club Apparel Loyalty Program and encourage customer participation.
• Support customer retention and repeat sales through consistent service quality and effective customer engagement.

• Take responsibility for the overall daily operations of the retail store.
• Implement company and brand operating procedures and ensure employees follow established policies.
• Monitor store activities to maintain operational efficiency and compliance with company standards.
• Conduct weekly audits of store administration and resolve identified discrepancies.
• Maintain awareness of store security requirements and ensure vigilance against potential security risks.
• Supervise daily store activities and address operational issues as they arise.
• Report relevant operational concerns and improvement opportunities to the Area Manager and Operations Manager.

• Monitor inventory levels to ensure sufficient product availability for sales.
• Manage stockroom operations and maintain organized stock storage areas.
• Implement measures to minimize stock loss and protect merchandise.
• Maintain awareness of stock movements and inventory requirements.
• Coordinate stock availability with store sales objectives and customer demand.
• Identify stock-related concerns and communicate relevant information to management.

• Supervise retail employees and provide direction on daily operational responsibilities.
• Communicate sales targets and guide staff toward achieving individual and store objectives.
• Manage daily staff rosters, leave arrangements, and employee grievances.
• Support employees in developing product knowledge and effective customer service practices.
• Monitor employee performance and provide relevant feedback to the Area Manager.
• Ensure employees maintain appropriate grooming and professional presentation standards.
• Reinforce…