Senior specialist

Senior specialist

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Job Title
Senior Specialist - Sales
Job Scope
The Senior Specialist - Sales is accountable for driving revenue growth by fostering strong client relationships and identifying new business opportunities. S/He supports in setting and achieving sales targets, negotiates pricing, ensures product and service quality, and stays attuned to market dynamics.

• Collaborate with the Sales Manager to establish sales targets, develop forecasts, and adapt sales strategies to align with budgetary goals
• Conduct comprehensive market research to identify potential clients, fostering new partnerships that drive sales growth and open doors to fresh opportunities
• Cultivate and maintain robust business relationships with existing clients through regular visits, updates, and proactive engagement initiatives
• Collaborate closely with Vendor Account Managers throughout the sales cycle to build a robust sales pipeline
• Visit clients to assess product/service requirements, manage order updates, and oversee timely deliveries while addressing any outstanding issues
• Address customer complaints by making well-informed decisions and reporting follow-up actions as necessary
• Negotiate and finalize pricing and payment terms within approved parameters, providing transparent reporting on completed deals
• Keep clients informed about product/service changes, new offerings, and updates
• Maintain and update client accounts and databases regularly
• Conduct regular market visits, analyze competitors, and prepare recommendations to boost sales and strengthen market positioning
• Coordinate with relevant departments for the introduction of new products/services into the market and stay informed about industry modifications and trends

Education
Bachelor's degree in Business Administration, Sales and Marketing or any other related field

Experience
At least 3 to 5 years of relevant experience