Key Account Specialist

Job Scope

This position is responsible for developing relationships and business with key hospitals, buying groups, and Health Authorities, and is to be recognized as a trusted advisor by Health Care decision makers in Jordanian market Institutions. This role will make a significant contribution to the success of Governmental Local Purchase Order by leveraging all MS resources to maximize sales at target hospitals.

He/she will be the lead negotiator to win institutional contracts and develop the Institutional plan of action.

B.Sc. in Pharmacy or a related field.

3-7 years of relevant experience.

Very good in both written and spoken Arabic and English languages.

• FDA Regulations
• GMP
• GDP
• Commercial Laws & Regulations

• This role will focus specifically on building and developing relationships with Hospital Administrators and Pharmacy Directors with the following three core responsibilities:
• Customer Value Creation:
  Uncover key value drivers in Saudi Institutions and pursue mutually beneficial initiatives to attain a sustainable competitive advantage.
• Strategic Account Planning:
  Collaborate with internal and external stakeholders to develop a cross-functional customer focused account plan. Identify specific tactics with agreed upon timelines and ambitious goals.
• Account Implementation: develop retail sales by leveraging account-wide value adds and negotiating hospital and buying group contracts. Make strategic decisions to maximize MS Pharma’s profitability.
• Carry out field visits to governmental hospitals on a regular basis, according to schedules and specific plans targeting to catch purchases on our competitor’s expense.
• Understand in detail the account’s Strategic Plan for the year and long-term account goals. Build deep understanding of the competitive environment, industry trends and the evolution of the healthcare system and the impact of these factors on the customer. Decipher the extrinsic and intrinsic motivators of key decision makers.
• Create differentiated offerings that advance patient care and substantively advance institutional goals. Strategically use existing value offerings and drive the development of innovative forms of customer value.
• Work effectively across the entire organization. Leverage all available organizational resources, including market access, finance, business intelligence, medical, sales and marketing. Attract additional resources by forging new internal collaborations.
• Work internally with Marketing and Business Intelligence teams to identify customer needs and develop appropriate approaches to ensure optimal territory coverage.
• Keep current on relevant matters including company business, policy and procedures.