Senior Associate Corporate Customer Services

• What Account Management Jobs are in Qatar

Explore account management opportunities, a role focused on building and maintaining client relationships. These positions require strong communication, problem‑solving, and organizational skills. Account managers act as a bridge between clients and the company, ensuring client satisfaction and business growth. This field offers various career paths, from entry‑level account coordinator roles to senior account management positions. Professionals in this area often work across diverse industries, including technology, finance, and marketing.

Success in account management relies on the ability to understand client needs and deliver tailored solutions. Job seekers can find account management roles in many sectors, with opportunities for advancement and professional development. The demand for skilled account managers remains steady, making it a promising career choice. These roles often involve strategic planning and collaboration with internal teams.

Showing 1
Account Management jobs in Qatar

QAR
10,000 - QAR
25,000 per month

Qatar National Bank

Posted today

• Business Unit: QNB - Qatar
• Division:
  Corporate Banking & Financial Institutions
• Department:
  Corporate Banking
• Location:
  
  Doha, Qatar
• Closing Date: 01-Dec-2026

Established in 1964 as the country's first Qatari‑owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group's presence through its subsidiaries and associate companies extends to more than 31 countries across three continents, providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor's (A), Moody's (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group's consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

The incumbent is mainly responsible for providing efficient, friendly and quality service to customers; answering queries, providing information and guiding customers through various banking procedures; marketing the Group's products and services and encouraging customers to increase their business with the Group.

• Proactively market the Group's products to increase sales volume and profitability, and to achieve or exceed set targets and goals.
• Strive to be mindful of Key Performance Indicators (KPIs) for branch customer service performance monitoring and quality measurement purposes.
• Implements KPI's and best practices for Senior Associate, Corporate Customer Services.
• Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
• Act within the limits of the powers delegated to the incumbent.

• Enhance the Group's image through pro‑active customer‑driven servicing of their needs in support of the goal of exceeding customer expectations.
• Attends and resolves all customer queries at the branch within specified TAT to ensure customer satisfaction.
• Cross‑sell products to customers and leverage on existing customer base to improve profitability while driving customer retention.
• Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.
• Build and maintain strong and effective relationship with branch customers and all other related units of the Group to achieve…