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Telemarketing & Telesales

Card Sales Acquisition Specialist; Teleagent

Job in Doha, Baladīyat ad Dawḩah, Qatar
Listing for: Rouxel TP
Full Time position
Listed on 2026-10-10
Job specializations:
  • Sales
    Telemarketing & Telesales
Salary/Wage Range or Industry Benchmark: 60000 - 90000 QAR Yearly QAR 60000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Card Sales Acquisition Specialist (Teleagent)
Key Activities
  • 1. Experience selling regulated financial products via phone with adherence to scripts and compliance controls (industry banking practice)
  • 2. Ability to work within governed telesales environments with call recording and quality assurance (Verification Needed)
  • 3.Execute outbound and inbound telesales campaigns for credit card acquisition to achieve monthly card sales targets (+cards/month).
  • 4.Convert bank-provided leads and prescreened/preapproved prospects to activated cards, improving lead-to-sale conversion rate (+pp).
  • 6.Apply approved sales scripts and product propositions to ensure compliant selling and reduce mis-selling incidents (−incidents).
  • 7.Prioritize outreach using provided propensity models and lead lists to improve productivity per agent (+cards/FTE).
  • 8.Educate customers on card features, benefits, fees, and usage to improve activation rate within 30 days (+pp).
  • 8.Capture accurate customer information and update CRM/sales systems to maintain data quality (−rework/errors).
  • 9.Adhere to governance controls including call recording, quality checks, and policy compliance to meet audit standards (100% compliance).
    • KPIs
    • Monthly cards sold per agent (+cards/month)
    • Lead-to-sale conversion rate (+pp)
    • Card activation rate within 30 days (+pp)
    • Sales quality score from call monitoring (% compliant)
    • Productivity per agent (cards/FTE)
    • Script adherence and compliance incidents (−count)
    Knowledge and Experience
  • 1.Credit card acquisition lifecycle knowledge (lead → sale → activation)
  • 2.Understanding of regulated sales environments and mis-selling prevention
  • 3.Familiarity with contact-centre operations, call handling, and CRM usage
    • Nice-to-have:
    • 1.Experience with pre-screened or preapproved card sales models
    • 2.Exposure to cross-sell (debit-to-credit) or ETB reactivation campaigns
    • 3.Familiarity with UAE/GCC retail banking products and customer expectation
    Mandatory Skills
    • 1. Phone-based consultative selling and objection handling
    • 2. CRM and sales system data entry and hygiene
    • 3. Scripted sales execution with compliance focus
    • 4. Basic sales performance tracking (targets, productivity, conversion)
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