Telesales Agent - Bancassurance​/Insurance

ECCO Gulf Majorel Qatar is seeking an experienced and dynamic Telesales Agent to join our Sales team in Doha, Qatar. As a key player in our Bancassurance and Insurance division, you will be vital in driving our sales objectives by engaging with prospective and existing clients through outbound calls.

• Conducting Outreach:
  Initiate calls to potential clients to promote and sell insurance products.
• Identifying Needs:
  Assess client needs and provide tailored insurance solutions to meet their requirements.
• Product Knowledge:
  Maintain a deep understanding of various insurance products, policies, and industry regulations.
• Handling Objections:
  Address client concerns and objections effectively to facilitate the sales process.
• Maintaining Records:
  Document all interactions and transactions in the CRM system for tracking and follow-up.
• Achieving Targets:
  Meet or exceed sales targets and KPIs set by the management.
• Follow-Up Calls:
  Conduct follow-up calls to ensure client satisfaction and to pursue additional sales opportunities.
• Providing Information:
  Educate clients on policy details, coverage options, and claim processes.
• Staying Updated:
  Keep abreast of industry trends, competitor products, and changes in regulations to provide accurate information to clients.

To thrive in this role, the ideal candidate should possess a professional demeanor and have the capacity to meet sales challenges head-on. The following skills and qualifications are required:

• Education:
  
  Bachelor’s degree in business, finance, or a related field (preferred).
• Experience:
  
  A minimum of 2 years of experience in telesales, insurance sales, or selling financial products is required.
• Communication
  
  Skills:
  
  Excellent verbal and written communication skills, with the ability to convey complex information clearly.
• Sales
  
  Skills:
  
  Proven track record of achieving sales targets and experience in consultative selling techniques.
• Customer Service Orientation:
  Strong focus on customer satisfaction and relationship-building.
• Technical Proficiency:
  Familiarity with CRM software and other sales tools.
• Problem-Solving Ability:
  Ability to handle objections and resolve issues effectively.
• Time Management:
  Strong organizational skills with the ability to manage multiple leads and follow-ups.
• Team Player:
  Ability to work collaboratively in a team environment while also being self-motivated.
• Strong background in selling financial products