Commercial Director

strong strong What do we expect from you strong strong Under the general guidance of the General Manager responsible for directing coordinating training and supervising the Sales Managers Revenue Management team and the Sales Administrators in all sales-related activities including direct sales efforts follow-up and proper sales administration He she is also responsible for growing existing accounts and generating new business to ensure that Room Food amp Beverage and Catering revenues meet or exceed budget in order to maximize revenue and profits and to improve the hotel s performance in the marketplace He she is Accountable to General Managers for the hotel as well as additional reporting responsibilities to the Senior Vice President Sales and Revenue Management

strong strong Direct and manage all group transient and sales activities to maximize revenue for the area hotels within their scope of responsibility

Prepare implement and compile data for the strategic sales plan monthly annual SMART goals annual goals sales and marketing budget forecasts and other reports as directed required

Develop rates group ceilings and deployment strategies through review of competitive data demand analysis and mix management

Recruit direct manage train and counsel sales employee

Oversee departmental matters including all aspects of the terms and conditions of employment as they relate to federal state and local employment and civil rights laws

Lead direct and participate in sales presentations and client meetings

Conduct and attend daily business review meetings weekly strategic sales meetings management meetings and other meetings as required requested

Manage and direct all advertising public relations and promotional activities with corporate marketing team Represent the hotel in the community and industry organizations and events when applicable

Supervise administer and ensure timely completion of all activities of the Sales and Revenue Departments Develop a full working knowledge of the operations of the hotel including Food and Beverage Guest Services Front Office and Housekeeping Develop a complete knowledge of company sales policies and SOP s and ensure knowledge of and adherence to those policies by the sales team Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies

Meet or exceed established goals

Operate the Sales Department within established sales expense budget

Initiate and follow up on sales leads

Monitor production of all top accounts and evaluate trends within said market ensure sales employee is held accountable for those accounts within their respective territories

Coordinate all non-group transient sales and catering solicitations to maximize market mix Administer training in the Sales and Revenue departments

Assist in the preparation of required reports in a timely manner

Conduct weekly sales meetings and daily line ups Conduct regular business review meetings with Sales and Catering operations employee and General Manager Be familiar with all Mondrian Doha sales policies and selling techniques with an emphasis on maximizing occupancy Average Daily Rate ADR and Food amp Beverage revenue

Conduct all Sales Team performance reviews

Motivate coach counsel and discipline all Sales and Catering department personnel aligned with Mondrian Doha policies and code of conduct

Review meeting planner evaluations as received to ensure that any problems are rectified

Conduct a professional thorough site inspection of the hotel with clients exhibiting key features and benefits of the property and ensure that all Sales Managers conduct thorough site inspections

Develop strategies to increase and maximize market share from competitors