Respiratory Product Specialist

The Product Specialist is accountable for commercial performance and scientific engagement across an assigned complex territory, priority customer segment or strategic account portfolio within the organisation's prescription pharmaceutical business. In addition to independently shaping territory priorities and managing sophisticated healthcare professional relationships, the role supports product launches, develops actionable market insights and provides practical coaching to less-experienced colleagues. The position remains an individual contributor and does not hold formal line-management authority.

• Develop and execute a territory or priority-account action plan aligned with business objectives, using customer potential, sales trends and market intelligence.
• Own delivery of assigned sales objectives and recommend evidence-based corrective actions when performance deviates from plan.
• Lead account-level engagement plans for assigned high-potential specialists, hospital departments or other priority healthcare professional groups.
• Maintain high-quality CRM records and use available data to assess coverage, customer engagement and commercial opportunities.

• Conduct credible, evidence-based discussions on assigned products with specialist healthcare professionals, using approved claims and materials.
• Build sustainable professional relationships with priority physicians and relevant clinical stakeholders while observing all promotional boundaries.
• Identify complex scientific questions and route medical information, unsolicited off-label requests or scientific exchange needs to the authorised Medical function.
• Share customer needs and barriers with the line manager and relevant teams to improve approved engagement approaches.

• Analyse prescribing patterns, competitor developments, customer segmentation and account dynamics to recommend territory improvements.
• Identify institutional access, formulary or protocol-related opportunities and support the designated account owner with field insights and approved documentation; do not independently negotiate or commit the company unless expressly authorised.
• Coordinate with Sales, Marketing and Supply Chain contacts to
  * escalate* availability, service or implementation barriers affecting assigned accounts.

• Lead field execution of assigned product-launch work streams within the territory, including customer prioritisation, approved communication and progress reporting.
• Coordinate assigned educational events and congress activities with Marketing and Medical colleagues, ensuring appropriate approvals.
• Provide structured feedback on campaign effectiveness, customer responses and launch readiness.

• Contribute practical field input to training, customer segmentation and territory planning without assuming formal performance-management responsibility.
• Act as a reliable point of contact for complex field issues and elevate decisions beyond delegated authority.

• Apply applicable Qatar requirements, company policies and approved promotional procedures consistently, setting a positive example for colleagues.
• Ensure customer engagement and scientific communication remain within approved indications and authorised materials.
• Maintain accurate reporting, protect confidential information and escape suspected compliance concerns promptly.

• Bachelor's degree in Pharmacy, Medicine or a relevant life sciences discipline.
• Typically 5-7 years of relevant Rx pharmaceutical sales experience, including demonstrable success with specialist or complex accounts;
  Qatar market experience is strongly preferred.
• Experience supporting launches, hospital or specialty portfolios, or coaching colleagues is preferred.
• Valid driving licence recognised in Qatar, where driving is required for the assigned territory.

• Advanced territory and account planning, prioritisation and commercial analysis.
• Strong therapeutic-area knowledge and credible communication of approved clinical evidence.
• Ability to manage complex healthcare professional relationships and stakeholder needs.
• CRM proficiency, insight generation and clear performance reporting.
• Field coaching, cross-functional coordination and…