Middle Salesforce Engineer II

Welcome to Your Next Adventure!

Own the architecture, customization, and maintenance of our Salesforce platform to support operations, sales, support, and marketing teams. Design and implement scalable solutions in Salesforce Service Cloud, including case management workflows, automation rules, and integrations. Collaborate cross-functionally with engineering, product, and business teams to design solutions that align with both technical and operational goals. Build and maintain APIs and external integrations between Salesforce and other internal systems (e.g., chat platforms, CRMs, data platforms).

Ensure high-quality code through best practices in Apex, Lightning Components, SOQL, and Flow Builder. Develop and enforce data governance, access control, and user role strategies across the Salesforce instance. Identify inefficiencies in existing workflows and implement automation using Flows, and custom Apex triggers. Troubleshoot and resolve system issues, bugs, and performance bottlenecks. Maintain comprehensive documentation for technical decisions, customizations, and business logic implemented in Salesforce.

Provide mentorship and guidance to junior Salesforce admins and developers as needed.

Bachelor’s degree in Computer Science, Information Systems, or a related field. Salesforce Platform Developer I (required) and Platform Developer II (preferred) certifications. Expertise in Salesforce Service Cloud, Apex, Lightning Components, SOQL, and REST/SOAP API integrations. Proven experience building custom objects, workflows, validation rules, triggers, and advanced automation. Solid understanding of user management, permission sets, role hierarchies, and data sharing models. Experience with Salesforce deployment tools (Change Sets, SFDX, CI/CD pipelines).

Strong troubleshooting skills with the ability to diagnose and resolve complex system issues. Experience working in Agile environments and collaborating closely with cross-functional teams. Experience integrating Salesforce with customer service tools (e.g., Zendesk, Intercom, Evalu Agent). Familiarity with Slack API, messaging platforms, or chatbot integrations with Salesforce. Prior experience in a high-growth startup or scaling environment. Understanding of data synchronization between Salesforce and BI platforms.

Proficiency in using tools like Miro, Lucidchart, or Draw.io for systems design and process mapping. Ability to translate business needs into technical solutions with a customer-first mindset. Experience with AWS.

Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.

To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.

To radically transform how people live by leveraging technology to connect them with endless possibilities.

Be Customer Obsessed: “Focus on the customer and all else will follow.”

Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”

Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”

Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”

Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”

It’s All About People: “Be a team player; together we are stronger.”

Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”

• Global Vibes – Collaborate with a worldwide crew.
• Brain Boosters – Learning budgets, access to courses, and tools for your growth.
• Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.
• Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.
• Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from…