Communication
Internal Communication:
- Supervisor, Freight, Customs Documentation team, Warehouse personnel, Drivers
- Financial Accountant and Accounts department
External Communication:
- Customs authorities and JAFZA / EHS Authorities
- Customers, Shipping lines and agencies, Transporters
Purpose: Ensures that inbound and outbound consignments are processed in a timely manner in accordance with agreed customer service level agreements and documentation requirements. Ensures payments have been processed and follows up on outstanding accounts receivables. Ensures compliance with all relevant local procedures and processes. Communicates and coordinates documentation and other activities in line with customer requirements. Coordinates with transport companies to ensure deliveries are processed in line with customer requirements.
OccupationalHealth & Safety and Environment
Accountability: Are accountable for their acts and omissions.
Responsibility: To follow agreed safe systems of work; to follow training and instructions; and to report accidents, incidents and near misses.
Authority: To stop work if they think the work is unsafe.
ResponsibilitiesKey Roles & Responsibilities
- Prepare Customs Documentation based on instructions from customer and input information into Customs online system (Emirsal).
- Liaise with customers for following up on Exit Certificates and any other documents to be received.
- Liaise with Shipping Lines for collecting Delivery Order.
- Process documents and other requests (Certificate of Origin, etc.) on Customs Portal or manually as required ensuring compliance with customs processes.
- Ensure all Customs Documentation jobs are rounded up and closed (Exit Certificates received and forwarded to Customs, outstanding payments and dues recovered, all jobs billed appropriately, re-submission of backdated exit documents for clearing the same).
- Prepare Job Cards for jobs executed and submit the same to Accountant for invoicing.
- Arrange for transport if required (in consultation with Supervisor, Freight).
- Coordinate with messengers for collection and delivery of customs and related documents from shipping lines, customer’s office, etc.
- Perform other job-related duties as assigned.
- Follow specified systems, processes and procedures, implemented in the workplace, to ensure compliance with legal, regulatory and other requirements/standards.
- Work safely at all times, protecting the health and safety of everyone in the workplace.
- Education & Professional
Qualification:
Secondary/High School - Professional
Experience:
2-3 years working experience in a similar capacity - Geographic
Experience:
Desirable - Computer
Skills:
Good knowledge of Office and web applications
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