Receptionist, Administrative​/Clerical

Receptionist

Location: Hall Cross Academy – Both Sites

Contract type: Permanent

Salary: Salary Grade 6 – £22,358 – £24,210 (Pay award pending)

Closing date: 3rd August 2026 @ 9:00am

Short‑listing: 5th August 2026

Interview: 10th August 2026

Following the recent internal promotion of two valued members of our Reception Team, the Directors of Exceed Learning Partnership and Governors of Hall Cross Academy are excited to offer an opportunity for two exceptional individuals to join us in our busy administration team. We are proud of our commitment to developing and retaining talented staff, and these vacancies reflect the career progression opportunities available within Hall Cross Academy and Exceed Learning Partnership.

Hall Cross Academy is part of Exceed Learning Partnership, a Multi Academy Trust which currently comprises 10 Academies, including Bentley High Street Primary School, Carr Lodge Academy, Edlington Victoria Academy, Hall Cross Academy, Hill Top Academy, Rosedale Primary School, Sandringham Primary School, Sheep Dip Lane Academy, The Mallard Academy and Willow Primary School. This is a great opportunity for an exceptional individual to join a highly successful and rapidly expanding Trust, with scope to have a significant impact and develop a career with the organisation.

Our Reception Team is at the heart of the Academy, providing a welcoming and professional service whilst supporting the day‑to‑day running of a school with over 2,000 students across two sites. You will be the first point of contact for students, parents, visitors and external agencies, often managing multiple enquiries at once while ensuring everyone receives a friendly, professional and efficient service.

The role also includes providing first aid to students and staff, often reassuring young people who may be anxious or unwell. Full First Aid training will be provided if required.

Working in a large secondary school means every day is different. The ability to think on your feet, prioritise effectively and remain composed in a fast‑paced environment is essential.

• Acting as the first point of contact for students, parents, visitors and external agencies.
• Operating the Academy switchboard and responding to enquiries professionally and efficiently.
• Providing high‑quality administrative support across the Academy.
• Delivering first aid to students and staff and maintaining accurate medical records.
• Supporting the smooth day‑to‑day operation of reception across both Academy sites.

This role would suit someone who enjoys variety, thrives in a fast‑paced environment and takes pride in delivering excellent customer service whilst supporting the wellbeing of young people.

Previous experience in a school is not essential. We welcome applications from individuals with experience in busy customer‑facing environments such as healthcare, hospitality, retail, local government or office administration who have excellent organisational skills, enjoy working with people and are looking for a rewarding career.

• Excellent ICT skills and confidence using a range of computer systems, including Microsoft Office, with the ability to learn new software quickly.
• Outstanding organisational and administrative skills with exceptional attention to detail.
• The ability to multitask, prioritise workloads and work accurately under pressure.
• Excellent communication and interpersonal skills, with a friendly and professional approach.
• A calm, empathetic and reassuring manner when dealing with students, parents and visitors.
• The confidence to use initiative and solve problems.
• A flexible, positive attitude and willingness to support colleagues across the wider administration team.
• A commitment to safeguarding and promoting the welfare of children and young people.

• Excellent career development working alongside a National Leader of Education.
• Talented and hard‑working professional colleagues who are committed to children’s success across the curriculum.
• The support of being part of a successful Multi…