Receptionist, Administrative​/Clerical

We are looking for a friendly, organised and compassionate receptionist to join our busy GP Practice. As the first point of contact for our patients, you will play a key role in providing excellent customer service while supporting the smooth day-to-day running of the practice. You will work as part of a dedicated team, handling a variety of administrative and receptionist duties in a fast-paced healthcare environment.

• Act as the first point of contact for patients, visitors and healthcare professionals.
• Answer telephone calls promptly, dealing with enquiries efficiently and directing them to the appropriate member of the team as required.
• Welcome patients, check them in for appointments, and manage the reception area.
• Book, amend and cancel appointments as required.
• Signposting patients to appropriate services.
• General use of clinical system - Systm One Process repeat prescription requests.
• General administration tasks such as processing new registrations, summarising medical records, distributing incoming mail, dealing with emails.
• Liaise with GPs, nurses and other members of the team.
• Any other duties as required.

Systm One experience is essential for this post. The post is for 18 hours with the opportunity for additional hours. Hours will be discussed s vacancy may close earlier than the advertised closing date if a sufficient number of applications are received. Previous applicants need not apply.