Clinical Receptionist and Admissions Clerk

Main area Patient Administrative Services Grade Band 2 Contract Permanent Hours Part time - 15.75 hours per week (This post is worked on a rota basis covering annual leave and sickness and working hours vary) Job  

Employer Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust Employer type NHS Site Doncaster Royal Infirmary Town Doncaster Salary £25,272 Pro Rota Per Annum Salary period Yearly Closing 26/11/2026 23:59

A flexible approach to work is essential for this role in line with the requirements of the Post in the Admissions Offices and Outpatient Reception areas at Doncaster Royal Infirmary

Working with a team of highly committed staff to provide a first class and effective reception and admission service.

To admit, transfer and discharge patients onto the hospital Patient Administration System following Policies and Procedures.

Liaison with nursing and medical staff and other patient service staff regarding patient admissions, discharges and transfers

Updating of all ward activity and ensuring the hospitals bed state is accurate at all times.

Providing wards with new notes if required and s. Ensuring accurate tracking of any hospital notes

Recording of attendances outside of clinic ensuring accuracy of outcomes

Assisting patients to use the self-check in kiosks where possible, recording the arrival of patients using the Trust’s digital check in service.

Booking of appointments for patients returning to clinic using the Patient Administration System, following local guidelines in relation to specified time frames.

Reconciliation of clinics held within the Outpatient’s department and other departments as requested by the Team Leader, in line with set KPIs.

Using relevant hospital systems in line with the role.

Be accurate and have a high level of attention to detail.

Build and maintain close working relationships across the clinical administrative teams using standard Operating Procedures (SOPS) to ensure functions of the role are carried out correctly and within given timescales

Undertaking any other duties which may be specifically allocated by the Team Leader or Service Manager.

DBTH is one of Yorkshire’s Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.

At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits to support our people including:

• Extensive range of learning opportunities
• NHS Pension Scheme
• Generous holiday entitlement in line with Terms & Conditions
• Comprehensive health and wellbeing support
• NHS Car Lease schemes and a range of salary sacrifice scheme
• Discounts on restaurants, getaways, shopping and finance through external providers.

Please see attached…