Customer Account Manager x2

We are looking for 2 experienced Customer Account Managers to join our team in Doncaster. A hybrid working pattern is available and you will be required to travel to visit customers.

Working as part of the Customer Engagement Team, you will take responsibility for renewing and maximising sales. Focused on account growth, you will form part of a team accountable for achieving specific targets for sales and gross margin as set out in our Corporate Plan and aligned to our strategic imperative of achieving margin accretive revenue growth.

You will be responsible for the implementation and ongoing sustainment of the Customer Engagement System including, development of the strategic account plan and management of the various governance processes which ensure that customer needs are met and exceeded throughout contract duration.

Through effective relationship management, you will support the customer to deliver business objectives in the short, medium and long term. You will be responsible for driving account growth, managing key customer relationships, and overseeing sales activities for your allocated accounts.

As a Customer Account Manager, you will work closely with the Customer Engagement Manager to ensure customer satisfaction and contribute to the development and execution of strategies that enhance business growth, whilst proactively positioning for contract renewals and extensions.

You will be responsible for maintaining regular customer interaction, managing and reporting on operational performance targets and achieving budgeted sales targets for nominated customers and achieving budgeted GM in line with our corporate plan and identifying opportunities to improve this.

We are looking for someone with customer account management experience, ideally gained working within the Rail sector. You will have excellent customer service, selling and negotiation skills with exceptional communication and interpersonal skills enabling you to engage with people at varying levels within the organisation and externally.

You will have the ability to make decisions and solve problems, taking ownership to initiate resolutions, always leading with a focus on continuous improvement. The role will also require a strong contract and commercial awareness. Organisational and time management capability are paramount to the success in this role.

A good working knowledge of SAP is required, along with sound IT skills. Data analysis and good analytical skills are required to understand and interpret data.

• Competitive salary with a pay award pending (April 2026)
• Pension and death in service provisions for employees in pension scheme
• Employee Assistance Programme (EAP)
• Health and Wellbeing Initiatives
• Employee offers and discounts from various retailers
• Recognition events and rewards
• Car parking / Breakfast club

Unipart is a leading supply chain performance improvement partner with a rich British heritage spanning over 50 years. Operating in over 20 countries with a team of over 8,000 colleagues, We design, make, move and improve components in our customers’ supply chains across seven key sectors, including for some of the world’s most recognisable brands . As a valued employee of Unipart, you can look forward to a varied and rewarding career with a company that holds a world class status in employee engagement and a commitment to continuous improvement thanks to our unique philosophy, The Unipart Way.

Up to £33,500 (depending on experience & pay award pending)

Unipart House
Garsington Road
Cowley
Oxford
OX4 2PG

Tel: