Switchboard and CCTV Operative

Switchboard and CCTV Operative

The closing date is 24 February 2026

This post offers an excellent opportunity for an enthusiastic and motivated individual to be part of a small team who are often the first point of contact for our services. Our Switchboard/Reception desk provides a 24 hour, 7 days a week service giving information and directing people in a helpful and courteous manner to the correct person, department or facility.

Your main duties will be to undertake switchboard operator duties, face‑to‑face contact with members of the public visiting the hospital and to monitor site security cameras. You will be responding to a wide range of callers sometimes in crisis or emergency situations and monitoring the sites fire alarms, responding to intruder alarms and liaising with on‑call teams, security companies and the police, depending on the nature of the call or incident.

You should be a team player with basic computer skills, GCSEs in Maths and English (or equivalent) as well as previous experience of switchboard and reception duties and the ability to work in a busy environment.

The post is offered as a 13‑hour shift to be worked on evenings and weekends, however the successful candidate will be required to cover other shifts as and when necessary and this may require working during standard office hours 08:00–17:00 Monday to Friday. Shifts may need to be covered at very short notice so a flexible approach is required. Training will be provided.

For further information please contact Julia Harris on

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4,000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first‑class care while remaining committed to our vision and values.

To find out more about working for RDaSH and the fantastic benefits we offer, visit our website:

We are committed to inclusive cultures and really value people in our organisation. View our Allyship video on You Tube to find out more:

The main terms and conditions of service can be found here: https://(Use the "Apply for this Job" box below)./tchandbook

See attached job description and person specification for full details. We reserve the right to close the vacancy early if there is a high number of applications.

• General education minimum Maths & English GCSE (Equivalent)
• CCTV formal training
• Basic computer skills

• Previous work on telephone switchboard
• Working knowledge of MiVoice Switchboard software

• Basic Health and Safety
• Understanding of the Data Protection Act and its underlying principles
• Dealing with aggression

• Ability to understand and adhere to standards and procedures
• Ability to work as a team member
• Good oral and written communication skills
• Clearly defined verbal expression
• Possess excellent interpersonal skills
• Desire to further training and career development

• Effective in a busy and occasionally stressful environment
• Able to cover for additional shifts sometimes at short notice

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Rotherham Doncaster and South Humber NHSFT