German-Speaking Customer Service & Sales Support Specialist

German speaking Customer Service and Sales Support Assistant

Doncaster

Company Profile

A well-established company with international operations in the industrial sector.

Responsibilities

German speaking Customer Service and Sales Support Assistant
Location:
Doncaster
Salary: up to £35,000 per annum

Main duties: To provide excellent customer service and administrative support to the sales team.

The role:
– Respond to customer enquiries in an effective and timely manner
– Follow up on customer enquiries and keep accurate communication records
– Build and maintain strong working relationships with external stakeholders
– Support sales team with quotations and sales administration
– Process orders through the system and maintain or update customer details as necessary
– Liaise with logistics team to update delivery times and support with export administration

Candidate's Profile

– Fluent in German (written and spoken) – Essential
– Previous experience in customer service and/or sales support, ideally within Manufacturing or industrial sector
– Proactive, confident and dynamic personality
– Excellent communication skills and a team player
– Computer literate (MS Office, Internet)
– Able to work in a fast-paced environment