Commercial Services Officer x ; CDC

Please note that this website will be unavailable from 00:00 to 12:00 on Saturday 25 July 2026 due to essential maintenance by the supplier.

We apologise for any inconvenience.

If you are an existing City of Doncaster Council employee, please enter your YourHR login details (your username is your payroll number) via the Existing user login page to access your account. The system will pre-populate many of the fields on your application form, making the process quicker and easier.

If you are not a City of Doncaster Council employee and already have a registered jobs account, your username will be your registered email address.

Please enter your search criteria below and select Search. To search for more than one item in a list, select the multiple criteria required using the keyboard keys 'Ctrl' or 'Shift'.

Basis Full time

Job profile for Commercial Services Officer x 2 Posts (CDC)

Waste Transfer Station, Kirk Sandall 09/08/2026 Commercial Services Officer x 2 Posts (CDC)

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Salary Grade 6, £26,403 - £27,255 (pay award pending) Contractual hours 37 Basis Full time Region Doncaster Job category/type Waste Management Date posted 23/07/2026 Job reference REQ
23316 Attachments Front Line and Support 1b - job profile.docx Job Role Summary CSO.docx Benefits booklet.docx

Based at:
Waste Transfer Station, Kirk Sandall

Salary details:
Grade 6, £26,403 - £27,255 (pay award pending)

Contract Type:
Post 1 - Permanent, Full time, 37 Hours per week

Post 1 - Temporary, Part time, 22.2 hours per week

Please state clearly on your application form which post(s) you wish to apply for.

Flexible working arrangements:
We welcome flexible working requests, including job share, part-time, and hybrid options where possible.

Closing date: 09 August 2026

Do you want to work in a job which makes a difference to the local community and the people who live there? Working for the City of Doncaster Council as a Commercial Services Officer could be perfect for you.

The City of Doncaster Council puts improving the life of its residents at the centre of everything we do. We are looking for a confident and organised individual to support the delivery and growth of our Commercial Waste services.

This is a varied role where you will work with customers, contractors, and colleagues to help ensure services run smoothly, meet customer needs, and continue to grow.

Duties include:

• Supporting the delivery of commercial waste services to local businesses
• Acting as a point of contact for customer enquiries and resolving issues professionally
• Working with internal teams and external partners to ensure services are delivered effectively
• Supporting customer account management and service changes
• Using systems and data to keep records accurate and up to date
• Assisting with monitoring service performance and identifying areas for improvement
• Contributing to the growth and retention of commercial customers
• Supporting general administration and day-to-day running of the service.

What you will bring to the role:

• We value a range of experiences and skills. If you have transferable skills from other roles or voluntary work, we encourage you to apply.
• Experience in a customer-focused or administrative role
• Strong communication skills and a professional approach to dealing with customers
• Good organisational skills and ability to manage your own workload
• Confidence using IT systems and handling data accurately
• Ability to work collaboratively with others
• A proactive approach and willingness to learn
• Commitment to providing a high-quality service
• Flexibility to work in a fast-paced and changing environment.

Details on what it is like working for us (service/team):

You will be part of a friendly and supportive team that works together to deliver a reliable and efficient service to businesses across Doncaster. We take pride in delivering high-quality services and are focused on continuous improvement, working collaboratively to achieve the best outcomes for our customers and…