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Senior E‑Commerce Customer Success & Insights Lead

Job in Doncaster, South Yorkshire, DN1, England, UK
Listing for: Unipart Technologies Group
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Ecommerce, Customer Success Management
Salary/Wage Range or Industry Benchmark: 29000 - 35000 GBP Yearly GBP 29000.00 35000.00 YEAR
Job Description & How to Apply Below

Unipart Technologies Group in Doncaster is seeking a Senior Customer Service Advisor to bridge customers on our e-commerce site with internal operations. Based at Trax Park, you will handle complex order inquiries and collaborate with the Commercial team.

The role emphasises process improvements, training the team on e-commerce procedures, and delivering an exceptional online customer experience to support sales growth in the rail sector.

Are you ready to take on the Senior E‑Commerce Customer Success & Insights Lead role at Unipart Technologies Group?

We invite applications for the Senior E‑Commerce Customer Success & Insights Lead position located in Doncaster, England, United Kingdom.

The following position is for a Senior E‑Commerce Customer Success & Insights Lead with Unipart Technologies Group.

Our organisation is growing, and we are hiring a Senior E‑Commerce Customer Success & Insights Lead in Doncaster, England, United Kingdom.

Position Requirements
10+ Years work experience
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