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Digital Customer Care Specialist - Maternity Cover

Job in Doncaster, South Yorkshire, DN1, England, UK
Listing for: DFS
Part Time, Seasonal/Temporary position
Listed on 2026-10-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 12000 - 15000 GBP Yearly GBP 12000.00 15000.00 YEAR
Job Description & How to Apply Below

DFS Group is seeking an Online Customer Service Adviser to provide maternity cover for 9 months, working 22 hours per week on Tue, Wed and Thu. You will be the first point of contact for after-sales enquiries, delivering expert support via our digital channels and maintaining the DFS signature red carpet service.

You will use Zendesk to manage cases, respond to Trustpilot reviews, and keep accurate notes. Training is provided, with a focus on delivering first-time resolution and a customer-first

The Digital Customer Care Specialist - 22h Maternity Cover position in the Management & Operations, Sales field is open for applications.

For the Digital Customer Care Specialist - 22h Maternity Cover position at DFS, we are reviewing applications now.

Step into the Digital Customer Care Specialist - 22h Maternity Cover role at DFS in Doncaster, England, United Kingdom and grow with us.

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