Payroll Specialist

At DFS Group, were proud to help people create spaces they love to live in. Were home to DFS, Sofology, and The Sofa Delivery Company: three brands with their own personalities, brought together by a shared mission . Behind our brands is a passionate Group team. From Finance and Technology to People, Marketing and Supply Chain, our Group functions power everything we do.

They create the foundations that allow our brands to thrive, innovate and grow. Whether youre supporting our brands or serving our customers, the mindset that connects us means we expect more of ourselves and each other . It means every customer is our favourite, every voice is valued, and every interaction is one were proud of. When youre part of a community that shares your way of thinking, the wins feel bigger.

The effort feels worth it. Its a place where people stay because they feel valued, and find room to grow because theyre challenged . About the role As a payroll specialist you will be processing end-to-end payroll, ensuring accurate, compliant, and timely processing of weekly/monthly payroll, auto-enrolment, pensions, expenses, over-payments, employment tax, and continuous improvement within area of responsibility. Partnering with business area's to provide support to colleagues, managers, and HR BPs.

The role acts as a critical link with the business area of responsibility, focusing on support and customer service. What youll be responsible for Providing operational support to Payroll Team Leadership to enable delivery of high-quality payroll and pensions services, partnering with business areas to provide support. Adhering to service level agreements (SLAs) and key performance indicators (KPIs), ensuring performance outcomes are aligned with wider business objectives.

Engaging with the culture of accountability, collaboration, and continuous improvement, taking ownership of assigned areas of responsibility, knowledge sharing with other members of the team and the wider business, and proactive problem-solving. Focusing on performance and development, engaging with learning and development opportunities. Delivering accurate and timely reports of payroll, pensions, and colleague expenses processing in assigned area of responsibility, ensuring full compliance with internal controls, statutory requirements, and regulatory frameworks (including HMRC, pension legislation, and audit standards).

Acting as a key point of contact for internal and external stakeholders, building strong, effective relationships with Finance, People, Wider Business and third-party providers to manage risk, resolve issues, and support governance requirements, specifically in area of responsibility. Focusing on standardisation, automation, and process improvement initiatives, identifying opportunities to reduce manual intervention, increase efficiency, improve controls, and enhance the overall employee experience.

Following established best practice guidelines to deliver service within a robust controls framework Becoming an expert of end-to-end Payroll & Pensions processes, ensuring that is accurate, efficient, and fully compliant Identifying areas for improvement and agility in response to business change Maintaining trusted and connected relationships with stakeholders in area of responsibility to understand business needs/opportunities and deliver outcomes that benefit the team, Finance department, and wider business Communicating with clarity and context in written and verbal communication Providing knowledge to support the area of responsibility of payroll & pensions administration Were looking for someone who has Minimum 3 years experience in end-to-end payroll and pensions processing Can demonstrate their experience in supporting new technologies and/or systems changes Has a robust understanding of UK and ROI payroll and pensions An understanding of financial controls, compliance, regulatory requirements, and payroll & pensions legislation Experience testing new functionality and training team members Experience in cross-functional stakeholder management Knowledge of Microsoft and G Suite applications Experience across payroll &…