Punjabi speaking Credit Controller

Punjabi speaking Credit Controller

Location: Doncaster

Salary: £28,000 - £30,000 per annum

Vacancy Type: Permanent

The Credit Controller is responsible for the effective management of customer accounts, collection of outstanding debt, maintenance of accurate sales ledger records, and support of the Company's cash flow objectives. The role requires regular communication with customers, internal departments, and external agencies to ensure payment terms are adhered to and financial records remain accurate and up to date. The post holder is expected to carry out duties in a professional, accurate, and timely manner whilst maintaining positive customer relationships and supporting the wider Finance Team.

Duties:

Credit Control and Debt Collection

• Manage and maintain a portfolio of customer accounts.
• Monitor customer balances and aged debt reports daily.
• Ensure customers adhere to agreed credit terms and payment schedules.
• Contact customers by telephone, email, text and written correspondence regarding overdue balances.
• Chase outstanding debts and negotiate payment arrangements where required.
• Apply late payment charges in accordance with Company policy.
• Escalate high-risk or problematic accounts to management when necessary.
• Place customer accounts on s...