Health Care Assistant

The following are the core responsibilities of the management of medicines. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Clinical Duties:
  Carry out clinical tasks including phlebotomy, BP checks, new patient health checks, ECGs, dressings, wound care (levels 1 &
  2), vaccinations under PSD and some chronic disease management.
• Non-Clinical Duties:
  Checking and maintaining stock levels in clinical rooms, checking store room stock levels, processing samples, checking refrigerator temperatures and maintaining infection control standards. Maintain clinical skill set through training and appraisal.
• Patient Interaction:
  Offer appointments and make appropriate follow-up appointments. Refer on to other members of the practice team as necessary and participate in MDTs where asked to. Participate in staff education sessions and training.
• Collaboration:
  
  Work closely with GPs, nurses, and other healthcare professionals to coordinate patient care. Participate in team meetings and contribute to the development of care navigation strategies.
• Administrative Support:
  Assist with administrative tasks, including updating patient records and managing correspondence. Ensure all documentation is accurate and complies with practice policies and procedures.
• Communication:
  Maintain clear and effective communication with patients and the healthcare team. Provide information and updates to patients regarding their care and appointments.

• Excellent communication and interpersonal skills.
• Strong organisational and multitasking abilities.
• Ability to work effectively as part of a team and independently.
• Proficiency in using healthcare software and electronic systems.
• A strong desire and willingness to learn and develop further in the field of healthcare coordination.
• A commitment to continuing professional development.