Shared Services Coordinator

Great homes start with great people. At Keepmoat our purpose is clear, we create communities and transform lives. Every year we build thousands of high-quality homes that help more people and families find a place to call their own.

As we continue to grow, we’re looking for talented people who want to do meaningful work, develop their careers and help shape the future of house building.

We're looking for an organised and focused HR Shared Services Coordinator to join our HR team. Reporting to the Head of HR Shared Services, you'll provide efficient and accurate HR administration support across the employee lifecycle, ensuring a positive experience for employees, managers and candidates.

You’ll play a key role in recruitment administration, onboarding, HR systems management, employee records, payroll support and responding to HR queries, helping to deliver a high-quality HR service across the business. This role offers an excellent opportunity for an HR Administrator or HR Coordinator looking to progress their career into HR Advisory, with increasing exposure to Employee Relations activity, policy interpretation and case management support.

• Coordinate the onboarding process for new starters.
• Prepare and issue employment contracts, offer letters and employee documentation.
• Maintain accurate employee records and ensure GDPR compliance.
• Manage HR system updates and support HR reporting and data accuracy.
• Carry out right-to-work, DBS and other employment checks where required.
• Provide first-line support for HR queries, escalating where appropriate.
• Support payroll processes by ensuring employee changes are processed accurately and on time.
• Maintain HR policies, SharePoint content and employee communications.
• Contribute to HR projects and continuous improvement initiatives.

• Previous experience in an HR Administration or HR Shared Services role.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Excellent attention to detail and commitment to data accuracy.
• Strong communication and stakeholder management skills.
• Experience using HRIS and payroll systems.
• Customer-focused with a proactive and solutions-oriented approach.
• Ability to handle confidential information with discretion and integrity.
• Comfortable working independently and as part of a team in a fast-paced environment.
• Desirable experience supporting Employee Relations activities, including taking meeting notes, preparing documentation and working alongside HR Advisors or HR Managers on employee cases.
• Awareness of HR policies, procedures and employment legislation, with a desire to develop into a broader HR advisory role.

• CIPD qualified or working towards qualification (desirable).
• Strong interpersonal skills with the ability to build effective relationships at all levels.

• Competitive rates of pay
• Smart Holidays
• Company Pension Scheme
• Cycle to Work Scheme
• 5% discount on a Keepmoat home
• Exclusive offers and discounts
• Life Assurance and Health Assessments
• Employee Assistance Programme
• Volunteering Day and Payroll Giving
• Development opportunities to progress your career

Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement.

• Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It’s about being respectful and working in a transparent and honest way.
• Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible.
• Passionate - We care about what we do. We put pride and energy into…