Group People Services Adviser

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At DFS Group, we’re proud to help people create spaces they love to live in. We’re home to DFS, Sofology, and The Sofa Delivery Company: three brands with their own personalities, brought together by a shared mission .

Behind our brands is a passionate Group team. From Finance and Technology to People, Marketing and Supply Chain, our Group functions power everything we do. They create the foundations that allow our brands to thrive, innovate and grow.

Whether you’re supporting our brands or serving our customers, the mindset that connects us means we expect more of ourselves and each other . It means every customer is our favourite, every voice is valued, and every interaction is one we’re proud of.

When you’re part of a community that shares your way of thinking, the wins feel bigger. The effort feels worth it. It’s a place where people stay because they feel valued, and find room to grow because they’re challenged .

We are looking for a professional to provide proactive and efficient administrative support to the Shared Services team, providing transactional and administrative support to the business across all key end to end People processes covering all elements of the employee life cycle . Responsible for dealing with employee queries quickly and effectively whilst driving a positive Colleague Experience.

This is a hybrid role based at our Doncaster head office, with 2-3 days a week onsite.

Acting as the first point of contact for all people queries and requests for administrative action or transactional activity across the business.

Support the processing of key work activities, including, job offers, internal transfers and leavers, references and DBS checks, letters, reports, photocopying, scanning and filing

Keeping employee records up to date and processing subject access requests administration of occupational health referrals

HR system records

Administration of reward and benefit processes

Co-ordinating the People Services email inboxes

Supporting line managers with note taking in investigation, discipline, grievance and appeal hearings to ensure they are conducted in line with policy and legislation and attended to in a timely manner

Supporting the People Support Team with key people projects and initiatives as required

Ensuring compliance with HR policies and procedures, including Data Privacy

Ability to analyse and evaluate data/information and use this to suggest improvements.

Excellent planning and organisation skills with the ability to manage conflicting priorities.

Ability to work independently and use your own initiative.

Ability to build relationships with a variety of stakeholders.

Demonstrate flexibility and adaptability to be successful in a changing environment.

Highly accurate and have attention to detail.

Ability to adhere to confidentiality and data protection principles at all times

Strong interpersonal skills, particularly sensitivity and empathy .

Ability to work under pressure and have good time management skills.

Work experience as an administrator or relevant role preferred, but not essential

Experience with HR software preferred, but not essential

Basic understanding of HR policies and processes

Everyone at DFS Group begins with a structured induction designed to help you understand our brands, our culture and how we work together .

From day one, you will have access to our online Learning Hub, filled with digital courses, tools and resources to support your development .

For leaders, we offer virtual workshops focused on building confident , capable leadership. We also run skills-based…