Configuration Management Officer; Technology Portfolio; CDC

Configuration Management Officer (Technology Portfolio) (CDC) Job details

Salary Grade 7, £28,598 - £31,537 (pay award pending)

Contractual hours 37

Basis Full time

Region Doncaster

Job category/type ICT

Date posted 15/06/2026

Job reference REQ
23155

Based at:
Civic Office Doncaster with hybrid working

Salary details:
Grade 7, £28,598 - £31,537 (pay award pending)

Contract Type:
Permanent

Hours:
Full time, 37 hours per week

Closing date: 28th June 2026

The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. You have an opportunity to be part of this in the role of Configuration Management Officer (Technology Portfolio).

Join a forward-looking Digital & ICT Service

At the City of Doncaster Council we are committed to modernising our technology estate and ensuring our digital services deliver real value for citizens, partners and staff. As part of this we are strengthening our Technology Portfolio and Assurance function and are seeking a detail focused and motivated ICT Configuration Management Officer to support contract management control and optimisation of our ICT assets and services.

The role

This is a key role within Digital and ICT responsible for maintaining an accurate and auditable record of the Council’s ICT estate and ensuring strong configuration management across all systems and services. You will ensure that all ICT acquisitions follow procurement rules licensing requirements and contractual agreements while also supporting the financial integrity of ICT through accurate charging reporting and contract compliance.

The role sits within a governance led team and plays an important part in improving how technology is managed across its full lifecycle.

What you will be doing

You will maintain a complete and accurate inventory of ICT hardware and software including ordering deployment ownership usage and disposal. You will ensure all ICT acquisitions comply with procurement rules licensing and contractual agreements. You will support and enforce configuration management processes to ensure controlled and standardised workflows and process hardware and software requests in line with agreed procedures. You will maintain and coordinate user accounts to ensure access to systems is appropriate and controlled.

You will produce performance and management information to support service targets and governance reporting and work with suppliers and third parties to secure best value for ICT services. You will support financial processes to ensure accurate charging and avoid unnecessary costs and deliver a high standard of customer service when responding to queries and requests.

What we are looking for

We are looking for someone who brings a structured and methodical approach with strong attention to detail and the ability to operate effectively in a governance driven environment. You should be able to demonstrate experience of ICT asset configuration or licensing processes strong data management and administrative capability understanding of procurement contracts or financial processes the ability to produce reports and analyse performance information experience of working with suppliers and stakeholders and a commitment to delivering high quality customer service.

At Doncaster Council we are on an ambitious journey to transform our digital services and make better use of technology to support our communities. We offer flexible and hybrid working arrangements a supportive and collaborative team environment opportunities to develop your skills and build your career in ICT governance and portfolio management and the chance to play a real role in shaping how technology is managed across the organisation.

We value a range of experiences and skills. If you have transferable skills from other roles or voluntary work, we encourage you to apply.

In return for your contribution, we offer:

• Competitive leave entitlement
• Generous local government pension scheme
• Wellbeing support and staff networks
• Development and training opportunities
• Staff discounts and benefits schemes
• More information on benefits can be found in the…