IT Operations Engineer

IT Operations Engineer - Microsoft Cloud & Infrastructure

Leeds / Doncaster - 3 days on site

£45,000

We are looking for an experienced Operations Engineer to join a growing IT Operations function, taking ownership of core infrastructure, cloud platforms and business-critical services.

This is a senior technical operations role suited to someone with a strong background across Microsoft cloud technologies, infrastructure and systems support. You will act as a key escalation point for complex technical issues while contributing to the ongoing optimisation, automation and improvement of the wider technology environment.

The Role

As an Operations Engineer, you will be responsible for maintaining the performance, availability and security of core systems and services.

You will work across cloud and on-premise infrastructure, owning complex incidents and problems through to resolution while supporting technical change, projects and the introduction of new services.

Key responsibilities will include:

• Supporting and managing Microsoft 365 and Azure environments.
• Acting as a technical escalation point for Service Desk and Desktop Support teams.
• Investigating, diagnosing and resolving complex infrastructure and systems issues.
• Managing and maintaining core systems, applications, hardware ...