IT Technical Project Manager

Our client is a leading membership body supporting its members through education, professional development, learning and membership services. The organisation is committed to maintaining high professional standards and delivering excellent experiences for its members and learners. As part of its continued investment in technology and digital transformation, the organisation is looking for an experienced Technical Project Manager to join the team on a 12-month fixed-term contract.

The Client Our client is a leading membership body supporting its members through education, professional development, learning and membership services. The organisation is committed to maintaining high professional standards and delivering excellent experiences for its members and learners. As part of its continued investment in technology and digital transformation, the organisation is looking for an experienced Technical Project Manager to join the team on a 12-month fixed-term contract.

This is an opportunity to play a key role in delivering technology-enabled change across education, learning, membership and operational services. Your Role As Technical Project Manager, you will take responsibility for the end-to-end delivery of technical projects, from initiation and planning through to implementation, go-live and transition into business-as-usual operations. You will work across a range of technology platforms and will be particularly focused on Microsoft Dynamics 365, Business Central, Microsoft CRM solutions and Learning Management Systems (LMS).

A key part of the role will be ensuring that technology solutions effectively support learners, members and internal teams, while improving processes and delivering a positive user experience. You will:
Lead the end-to-end delivery of technical projects, ensuring they are delivered to agreed scope, schedule, budget and quality standards. Apply appropriate project delivery methodologies, with proven hands-on experience of DSDM being essential, alongside Agile and Waterfall approaches. Develop and maintain detailed project and delivery plans, proactively managing risks, issues, dependencies and milestones. Coordinate internal technical teams, business stakeholders and external suppliers.

Lead and oversee implementations, configuration and optimisation of Microsoft Dynamics 365 Business Central and CRM solutions. Manage integrations between membership, learning, finance and operational systems, including LMS platforms. Oversee technology upgrades, enhancements, configuration changes and system improvements. Lead delivery activity relating to LMS and member-facing platforms, including functionality supporting assessments, CPD tracking, revision and learner/member records. Ensure technology solutions align with business requirements, architectural standards, security and governance requirements.

Act as the key delivery interface between business teams, IT and external suppliers. Support stakeholders in defining requirements and understanding technical options, constraints and dependencies. Manage technical and delivery risks, issues, change control and project governance. Oversee system testing and User Acceptance Testing, ensuring solutions meet agreed functional and non-functional requirements. Manage and oversee data migration and transformation activities, ensuring data accuracy, integrity and compliance.

Support reporting requirements across membership, learning and operational platforms. Contribute to training, documentation, operational readiness and successful transition into business-as-usual support. Identify opportunities to improve processes and workflows through technology. Capture lessons learned and contribute to the continuous improvement of…