Account Handler

We are working with a national insurance broker who are seeking an SME Account Handler to join their team in Doncaster. This role focuses on supporting a portfolio of small to medium-sized commercial clients, providing day-to-day administration and ensuring clients' insurance arrangements are managed effectively.

The Role

• Manage a portfolio of SME clients, acting as a consistent point of contact.
• Process renewals, mid-term adjustments, and policy documentation accurately.
• Respond to client and insurer queries in a timely and professional manner.
• Support Account Executives with meetings, reports, and renewals.
• Maintain accurate client records and ensure compliance with FCA requirements.
• Contribute to a smooth workflow within the team, helping maintain service standards.

Skills and Experience

• Experience as an Account Handler or Client Executive within commercial insurance.
• Knowledge of SME insurance products and broking processes.
• Strong attention to detail and ability to manage multiple tasks efficiently.
• Good communication skills and ability to liaise effectively with clients and colleagues.
• Organised, reliable, and able to work to deadlines.
• Cert CII or working towards (desirable).

What's on Offer

• Salary up to £35,000 plus benefits.