Operations Manager

Position: Operations Manager (Permanent)
Operations Manager / Head of Operations

£65,000 - £70,000 | Doncaster | Full Time

Our client, based in Doncaster is a leading supplier of construction site consumables to major UK house builders. Their business is built on repeat custom, reliability and quality of service

They are a family-owned SME, with a growth mindset, operating at c.£12m turnover today, with an acquisition planned for 2026 and a clear target of £27m revenue by 2030. To support this growth, they are creating a new Senior Operations role that will sit at the heart of the business.

This is a rare opportunity to shape an operation, embed standards, and lead improvement projects that genuinely matter.

This is not a desk-bound role. You will need to be visible, hands-on when needed, and trusted to run the operation effectively. This role will suit a calm, credible and detail-driven Operations leader who values standards and accountability.

Depending on experience, this role will be appointed as Operations Manager or Head of Operations.

Key Responsibilities

Performance & Process

Maintain excellent OTIF and same-day despatch performance
Set, audit and maintain accuracy and quality standards
Ensure processes don't slip over time People Leadership

Engage, motivate and develop the team
Workforce planning and deployment
1-2-1s, appraisals, RTWs and performance management
Interviewing, onboarding and training
Build capability in long-standing supervisors

Compliance & Safety

Lead a positive safety culture
Own H&S compliance alongside external consultants
Support achievement of ISOand other accreditations
Plan and manage facilities maintenance

Continuous Improvement

Improve accuracy, quality and productivity
Reduce risk and improve housekeeping standards
Standardise processes to support growth
Improve stock layout, replenishment and flow Stock Control

Deep understanding of WMS and stock movements
Full ownership of stock discrepancies and investigations
Monthly reporting to senior management
Rolling stock takes and valuation integrity
Identify slow-moving and obsolete stock Deliveries

Work with Transport Supervisor on driver management
Understand and optimise own-fleet delivery software
Support route planning and future hub development

Reporting & Strategy

Monthly board reporting
Data analysis for trends and improvement opportunities
Support capital projects and strategic initiatives

Operational Cover

Willing to step in during exceptional pressure points
Understand every role well enough to challenge assumptions Requirements

Confidence under pressure
Strong analytical ability and attention to detail
High integrity — no spin, no excuses
A strong work ethic and visible leadership style
Consistency and follow-through
Excellent prioritisation
Full ownership mentality
A growth mindset and resilience during change
A professional, approachable manner Benefits

Salary- £65,000- £70,000

Bonus
- Profit related bonus scheme

Hours
- Standard warehouse hours are 09:00-18:30
Some drivers start from 05:15, so flexibility is required. You will not be expected to do this daily, but you must be prepared to occasionally start early or finish late to fully understand and lead the operation