Head of Operational - EPR
Listed on 2026-07-18
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Management
Project & Program Management, Operations Management, Change Management
Job Overview
The overriding purpose is to support the provision of the highest quality patient care through personal actions and continuous improvement. Reporting to the DCOO/Programme Director, the Head of EPR Operational Change will be part of the senior management team for the EPR programme. The Head of EPR Operational Change is responsible for four key work streams for the programme covering benefits realisation, communications, training, and business change.
Responsibilities- Managing the overall work streams for Benefits, Business Change, Communications and Training for the EPR programme ensuring coordinated plans are in place.
- Report to the EPR Programme Board on benefits baselining and realisation.
- Responsible for monitoring the scope and progress of the changes in working practice and benefits planning/realisation to ensure that the benefits set out in the FBC are owned operationally.
- Holding accountability for understanding the underlying configuration, decision support and working processes that will be required to deliver the EPR deployment and enable associated early benefits realisation.
- Ensuring that the EPR complies with corporate and departmental policies and meets all statutory regulations and requirements.
- Identifying project related risks, reporting and managing project risks and taking appropriate steps to mitigate all identified risks and issues.
- Holding overall accountability for base‑lining the benefits in each specialty area to ensure that best practice measures are applied when planning the benefits.
- Advising and providing recommendations to the EPR Programme Board/Trust Board on EPR workstream.
- Holding accountability for working with local operational leads to ensure that new 'best practice' ways of working are developed, to achieve cost‑saving benefits and improved workflow processes, whilst working to relevant legal and regulatory frameworks, Information Governance and other statutory audits and policies.
We offer a range of benefits to support our people including:
- Extensive range of learning opportunities
- NHS Pension Scheme
- Generous holiday entitlement in line with Terms & Conditions
- Comprehensive health and wellbeing support
- NHS Car Lease schemes and a range of salary sacrifice scheme
- Discounts on restaurants, getaways, shopping and finance through external providers
As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under‑represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.
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