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Senior Customer Service Leader, Northern Europe

Job in Doncaster, South Yorkshire, DN1, England, UK
Listing for: Talanto
Full Time position
Listed on 2026-07-21
Job specializations:
  • Management
    Operations Management
Job Description & How to Apply Below
Position: Senior Customer Service Leader, Northern Europe )

Wavin in Doncaster, UK, is seeking a Customer Service Senior Manager to lead the CS function across the UK, Ireland, and Nordic regions. You will drive enquiry-to-delivery excellence, coach dispersed teams, and partner with Sales, Product, and Marketing to shape service roadmaps.

The role requires extensive senior leadership experience, strong data analytics capability, and on-site work in Doncaster. You will focus on transforming operations via KPI tracking including NPS to improve customer

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Position Requirements
10+ Years work experience
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